Christina Heath

• Focused on client relations to build trust in the companies products
• Maintained and expanded on beverage industry knowledge to better meet customers needs
• Kept a detailed record of sales order purchases to better serve clients
• Attended weekly sales meeting and performances review
• Maintained a professional image and demeanor while on route with clients
• Stayed informed about company buy-in/outs and market trends
• Worked efficiently and well between a team of three salesmen covering Connecticut
• Collaborated with clients and store owners to sell products the clients stand behind and trust

• Fostered a relationship with smaller and local distributors and ordered accordingly to sales velocity
• Accepted distributor deliveries and quickly and efficiently verified delivery information (correct products, quantities and size)
• Set and accurately priced sales floor products.
• Focused on the beverage industry market to make informed order purchases for the company
• Assessed customer needs and utilized them to guide customers to a sufficient purchase choice
• Developed and maintained relationships with customers and distributors through proved service consistency
• Used tailored software unique to the beverage industry to predict sales velocity and obtain purchase history about specific goods
• Utilized professional relationships with other industry professionals (Sales & Product Ambassadors) to obtain knowledge and experience to use in day-to-day work
• Enrolled in courses designed to build knowledge about wine & spirits such as classes in win pairing
• Ran In House Tastings for products to boost sales and customer relations

• Followed established backroom procedures at all times for personal and team safety.
• Processed daily orders through multi-carrier manifest system.
• Pulled orders quickly to maintain demanding productivity goals.
• Reviewed order slips, picked products and packed merchandize to be shipped.
• Took on extra hours and shifts during busy periods (such as holidays) to meet tight shipping deadlines

While on Sales floor:

• Greeted every customer
• Aided customers in searching for products

• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Volunteered for extra shifts during holidays and other high traffic periods to alleviate staffing shortages.
• Lifted up to 50lbs and utilized ladders with proper safety precautions.
• Maintained a clean and safe workspace
• Educating self about liquor/wine industry by doing independent research.