Christina Heinz
Jacksonville
Summary
Dynamic Office Manager with a proven track record at First Coast Contracting, excelling in project management and financial reconciliation. Expertly streamlined operations, enhancing efficiency and reducing turnaround time for client inquiries. Adept at vendor negotiation and fostering exceptional customer service, ensuring a harmonious workplace and successful project outcomes.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
14
14
years of professional experience
Work History
Office Manager
First Coast Contracting
12.2024 - Current
- Coordinated office operations and maintained organized filing systems.
- Managed scheduling for meetings and appointments, optimizing time management.
- Assisted in preparing reports and documentation for project tracking.
- Supported procurement processes by maintaining inventory records and vendor communications.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Assisted in processing permit applications and coordinating with relevant departments.
- Maintained accurate records of permits and compliance documentation.
Office Manager
Roof Control Services
11.2021 - 09.2024
- Coordinated project schedules and timelines to ensure timely completion of deliverables.
- Assisted in budget management by tracking expenses and ensuring adherence to financial guidelines.
- Developed project documentation, including status reports and meeting minutes, to maintain transparency.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Facilitated effective communication between departments to enhance workflow efficiency.
- Streamlined onboarding processes for new hires, enhancing integration into company culture.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Office Manager
Ideal Electrical
03.2012 - 02.2023
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined vendor payment processes, improving accuracy and timeliness of accounts payable transactions.
- Managed accounts payable and receivable functions, ensuring timely processing of transactions and optimal cash flow management.
- Reviewed bids and contracts to place appropriate orders.
- Assisted with payroll processing, verifying hours worked and ensuring timely disbursement of wages.
- Managed employee relations, addressing grievances effectively to maintain a harmonious work environment.
- Facilitated training programs aimed at professional development and skills enhancement for employees.
Education
High School Diploma -
Eminence Consolidated
Eminence, INSkills
- Office administration
- Project management
- Financial reconciliation
- Vendor negotiation
- Customer service
- Time management
- Budget tracking
- Employee onboarding
- Report preparation
- Payroll processing
Timeline
Office Manager
First Coast Contracting
12.2024 - Current
Office Manager
Roof Control Services
11.2021 - 09.2024
Office Manager
Ideal Electrical
03.2012 - 02.2023
High School Diploma -
Eminence Consolidated