Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Hess

Cincinnati,OH

Summary

Adaptable Master Scheduler with four years of experience in Aerospace MRO and Production. Committed to high-quality products and quality assurance with an excellent eye for detail. Successful in problem-solving and adept at working with production teams, engineering, and sourcing to ensure timelines are met and material needs are maintained.

Overview

20
20
years of professional experience

Work History

Material Planner

GE ADDITIVES
West Chester Township, OH
06.2023 - Current
  • Developed standardized processes to optimize business resource utilization, tracking, and ordering.
  • Assisted in identifying issues with the ERP system software tools to improve capability, sustainability, and reliability of materials planning.
  • Assisted in developing new systems and procedures related to inventory management operations.
  • Maintained accurate records related to inventory management such as purchase orders, invoices.
  • Collaborated with other departments regarding material availability and usage.
  • Coordinated ordering activities with sourcing to ensure on-time delivery of materials.

Master Scheduler

Midstate Machine
Cincinnati, OH
02.2022 - 06.2023
  • Analyzed capacity constraints and identified potential solutions to improve on-time delivery.
  • Initiated corrective actions when unexpected delays occurred or when changes were needed due to customer requests.
  • Facilitated daily production meetings with operations personnel to ensure alignment with master schedule.
  • Provided training and guidance on the use of MRP systems for efficient resource allocation.
  • Created reports outlining production progress, resource utilization, and other key metrics.
  • Monitored output versus production plan and made changes to scheduling.
  • Monitored customer demand, inventory levels, and material availability for accurate scheduling of resources.
  • Managed forecast models for long-term planning purposes while maintaining short-term visibility into current commitments.
  • Developed and maintained master production schedules to optimize plant performance.
  • Coordinated with warehouse staff regarding finished product shipments and delivery dates.

Master Scheduler

StandardAero
Cincinnati, OH
09.2017 - 02.2022
  • Initiated corrective actions when unexpected delays occurred or when changes were needed due to customer requests.
  • Facilitated daily production meetings with operations personnel to ensure alignment with master schedule.
  • Provided training and guidance on the use of MRP systems for efficient resource allocation.
  • Collaborated with engineering and manufacturing teams to increase efficiency.
  • Evaluated existing processes for accuracy and efficiency; recommended improvements where applicable.
  • Coordinated with clients and management to stay up-to-date on progress.
  • Planned and delegated work to meet project and production goals.
  • Maintained presence on production floor to promote success among personnel and serve as team liaison.
  • Managed movement of materials and product through production.

Various Positions With Contract Agencies

Pride-staff, Aerotek, 5/3 Bank
Milford, Mason, OH
05.2016 - 09.2017
  • Held various positions with contract agencies during time of divorce, moving in my life
  • Positions included data processing for Luxottica in Mason, Ohio and closing documentation input for loans at 5/3 Bank Corporate office
  • During my time with the above agencies, I was able to work both from home and in an office setting.

Assistant Department Manager

Menard's
Loveland, OH
06.2015 - 05.2016
  • Assist with management of personnel, scheduling, and problem solving
  • Management of changes in store department layouts and products while supervising team members
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Followed safety protocols and company processes and procedures.
  • Worked closely with sales associates to complete tasks.
  • Performed opening and closing duties as part of management team and handled cash management.

Bulk Mail Manager

Eagle Print
Delphos, OH
06.2012 - 07.2015
  • Provided customer service by responding to inquiries regarding mail services.
  • Collaborated with other departments on special projects that required additional staff resources for packaging materials or shipping needs.
  • Monitored postage costs to stay within budget.
  • Ensured compliance with all applicable federal regulations related to mailing procedures.
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.

Retail Banker

Woodforest National Bank
Van Wert, OH
03.2008 - 09.2008
  • Explained bank products and services offered in detail so that customers can make informed decisions.
  • Assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications, and other transactions as needed.
  • Adhered to strict security protocols regarding customer information confidentiality.
  • Provided excellent customer service by promptly responding to telephone inquiries concerning account information or bank services.
  • Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
  • Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
  • Performed teller duties such as cashing checks, accepting deposits and payments, processing money orders and travelers' checks.
  • Processed new accounts including checking, savings, certificates of deposit, and IRAs.

Licensed Insurance Agent

State Farm Insurance Companies
Delphos, Rockland, OH, ME
01.2004 - 09.2005
  • Conducted customer needs assessments to identify appropriate coverage levels and options.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Identified opportunities for cross-selling additional policies or services to existing customers.
  • Offered policy guidance and management to promote asset protection.
  • Collaborated with internal teams such as Underwriters and Claims Adjusters to ensure accuracy.
  • Participated in industry events such as conventions, seminars, workshops.
  • Developed and implemented sales strategies to increase market share of insurance products.

Education

Bachelor of Science - Business Administration

Mount Vernon Nazarene College
Mount Vernon
08.1998

Skills

  • Production Planning
  • Multitasking
  • Excellent Communication
  • Materials coordination
  • Production Scheduling
  • Organizational Skills
  • Adaptability
  • Problem-solving abilities
  • Self Motivation
  • Analytical Thinking / Skills
  • File Maintenance
  • Time management abilities
  • Data gathering and documentation
  • Effective Communication
  • Goal Setting

Timeline

Material Planner

GE ADDITIVES
06.2023 - Current

Master Scheduler

Midstate Machine
02.2022 - 06.2023

Master Scheduler

StandardAero
09.2017 - 02.2022

Various Positions With Contract Agencies

Pride-staff, Aerotek, 5/3 Bank
05.2016 - 09.2017

Assistant Department Manager

Menard's
06.2015 - 05.2016

Bulk Mail Manager

Eagle Print
06.2012 - 07.2015

Retail Banker

Woodforest National Bank
03.2008 - 09.2008

Licensed Insurance Agent

State Farm Insurance Companies
01.2004 - 09.2005

Bachelor of Science - Business Administration

Mount Vernon Nazarene College

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Christina Hess