Christina Hester

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.

• Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
• Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
• Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
• Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.

Processed confidential documents such as tax forms for the state

• Minimized damaged items through careful handling of fragile products while selecting orders.
• Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
• Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Assembled, sealed, and loaded packages into correct trucks.
• Used hand-held scanners and physical logs to accurately track item movements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Contributed to increased productivity by working effectively in high-pressure situations.

• Enhanced customer satisfaction by resolving service issues promptly and professionally.
• Monitored daily operations and routes to resolve issues and drive operational effectiveness.
• Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
• Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
• Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
• Negotiated contracts with vendors for equipment leasing or purchasing at competitive prices while maintaining quality standards.
• Maintained accurate records of all routes, deliveries, vehicle inspections, and employee hours for regulatory compliance purposes.

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Established clear performance expectations for staff members which led to increased accountability.
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Led a team of professionals to consistently achieve or exceed performance targets.

• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Operated with safety and skill to avoid accidents and delays.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
• Managed day-to-day operations of warehouse to keep everything running smoothly.
• Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.