Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christina Hill

Modesto,CA

Summary

Customer-oriented Store Manager offering over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and managers.

Overview

17
17
years of professional experience

Work History

Store Manager

CVS Health
Manteca, CA
04.2022 - Current
  • Increase Store Health Performance from a 2.0 at my arrival to a 4.8 (out of 5)
  • Increase profit to budget YTD by 1.7% (2024)
  • Increase contribution YTD by $40K (2024)
  • Top 10% of company for Extra Care +
  • Developed multiple teams to successfully maintain engagement, operational, financial, & service performance
  • Conducted a store closure of location #01467
  • Maintain state, federal, and corporate compliance
  • Identify opportunities, create & execute action plans to improve

Sales Manager

Staples
Tracy, CA
03.2019 - 04.2022
  • Oversee store operations, sales, and performance for $2million store with a staff of up to 50 people
  • Compile and Review reports to enhance sales performance, improve inventory management accuracy, and manage labor & payroll
  • Exceed sales and performance plans
  • MISC: create & produce materials, offer tech help to customers, and perform store operations, write schedules, create routines, utilize Office, delegate tasks, lead projects, execute all visual merchandising and planograms

Store Leader

GameStop
Atwater, CA
10.2007 - 03.2019
  • Exceeded sales and profit plans (exceeded profit plans by 17%, increased trade revenue by 8%)
  • Oversaw all business functions for marketing, sales & performance, inventory, HR, and LP
  • Develop talent through training, feedback, & accountability (including other store leaders)

Education

Some College (No Degree) -

Modesto Junior College
Modesto, CA

Skills

  • Store Operations Oversight
  • Budget Administration
  • Team development
  • Exceed Profit Plan
  • Retail Management
  • Store Merchandising
  • Exceeding Performance Expectation
  • Identify Opportunities, Action Plans & Execution

Accomplishments

  • "Rookie Manager of the Year" (1st year at CVS)
  • Award for Exceeding Profit (+17% ytd)
  • Award for Generating Trade Revenue (+8% ytd)
  • Cash reward for outstanding customer service

Timeline

Store Manager

CVS Health
04.2022 - Current

Sales Manager

Staples
03.2019 - 04.2022

Store Leader

GameStop
10.2007 - 03.2019

Some College (No Degree) -

Modesto Junior College

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Christina Hill