Christina Hoehn
Fort Jennings,OH
Summary
Dynamic Senior Nurse Case Manager at Centene with a proven track record in care coordination and patient advocacy. Expert in chronic disease management and effective communication, enhancing patient outcomes through innovative strategies. Recognized for mentoring junior staff and streamlining interdisciplinary collaboration, resulting in improved treatment adherence and resource allocation.
Experienced with complex patient case management and interdisciplinary coordination. Utilizes care plans to enhance patient outcomes and streamline processes. Track record of proficiency in patient advocacy and clinical assessment.
Healthcare professional prepared for this role with history of coordinating patient care and managing interdisciplinary teams. Proven ability to enhance patient outcomes through effective care plans and process improvements. Valued for teamwork, reliability, and adaptability, with key skills in patient advocacy and clinical assessment.
Overview
30
30
years of professional experience
Work History
Senior Nurse Case Manager
Centene
01.2017 - Current
- Coordinated patient care plans to ensure comprehensive treatment and adherence to clinical guidelines.
- Mentored junior nurses in case management protocols, enhancing team performance and patient outcomes.
- Analyzed patient data to identify trends, resulting in improved intervention strategies and resource allocation.
- Collaborated with interdisciplinary teams to streamline communication, facilitating timely updates on patient progress.
- Conducted regular audits of case files to maintain compliance with regulatory standards and improve documentation accuracy.
- Collaborated with physicians, therapists, and other healthcare professionals to develop comprehensive care plans addressing medical, emotional, and social needs of patients.
- Coordinated seamless transitions of care between various healthcare settings, reducing fragmentation in the treatment process.
- Managed complex cases involving multiple chronic conditions while balancing competing demands on time-sensitive projects such as discharge planning.
- Conducted in-home visits to provide supportive services.
- Managed caseload to satisfy multiple patients with diverse needs.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Coordinated patient discharge planning and follow-up care.
- Developed innovative strategies to engage hard-to-reach populations in accessing needed services for better health outcomes.
- Collaborated with healthcare providers to drive continuity of care.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Provided patient and family education on available resources and self-care strategies.
RN Home Health and Hospice
Henry County Health Department
06.2015 - 01.2017
- Administered patient care plans in collaboration with multidisciplinary teams to optimize health outcomes.
- Educated patients and families on disease management and preventative healthcare practices.
- Monitored vital signs, assessed patient conditions, and documented changes accurately in electronic health records.
- Implemented infection control protocols to enhance safety within clinical environments.
- Evaluated patient progress through regular follow-up assessments, ensuring continuity of care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
RN Staff Nurse
Hillside Nursing Home
05.2014 - 05.2015
- Administered medications and monitored patient responses to ensure optimal care.
- Collaborated with interdisciplinary teams to develop individualized patient care plans.
- Implemented infection control procedures, improving overall safety standards within the facility.
- Conducted regular assessments of patients' health status, documenting changes accurately.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Correctional Nurse
Corrections Center of NW Ohio (Correctional Medical Services)
11.1999 - 08.2013
- Administered medications and monitored patient reactions in high-security environment.
- Conducted health assessments and documented medical histories for inmate population.
- Provided emergency care and triaged medical cases under pressure.
- Educated inmates on health management and chronic disease prevention strategies.
- Trained junior nursing staff on protocols and best practices in correctional settings.
- Implemented infection control measures to enhance patient safety and compliance.
- Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
- Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
- Educated inmates about their health conditions and self-care routines for better disease management.
- Delivered compassionate nursing care while maintaining professional boundaries and upholding ethical standards within the prison setting.
- Served as a mentor and preceptor to new nursing staff members, contributing to their professional growth and development within the specialized field of correctional nursing.
- Supported mental health needs of inmates by identifying at-risk individuals and coordinating appropriate referrals to psychiatric professionals when necessary.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Complied with all security regulations within prison system and administered care in safest possible environment.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Administered different therapies and medications in line with physician orders and treatment plan.
Float Registered Nurse
Defiance Hospital
06.1995 - 10.1999
- Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Monitored vital signs and assessed patient conditions, promptly reporting changes to healthcare providers for timely interventions.
- Implemented infection control measures, reducing hospital-acquired infections through rigorous adherence to guidelines.
- Maintained competency in diverse clinical settings by regularly floating between units, adapting quickly to unique patient populations and environments.
- Mentored new nursing staff members, sharing expertise on best practices and enhancing overall team performance.
- Demonstrated flexibility by seamlessly transitioning between roles within the nursing team as needed to ensure optimal coverage during staff shortages or emergencies.
- Improved patient outcomes by consistently providing high-quality care and effectively prioritizing tasks in fast-paced, dynamic environments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Associates Degree in Nursing - Nursing Practice
Northwest State Community College
Archbold, OH06-1996
Skills
- Clinical assessment
- Health promotion
- Care coordination
- Quality improvement
- Continuing education
- Case management software
- HIPAA compliance
- Community resources
- Discharge planning
- Chronic disease management
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Patient education
- Decision-making
- Relationship building
- Team building
- Clinical documentation
- Self motivation
- Interpersonal skills
- Assessing needs
- Goal setting
- Professionalism
- Interpersonal communication
- Patient advocacy
- Progress monitoring
- Desktop and laptop computers
- Psychosocial assessment
- Cultural Competency
- Visiting patient homes
- Case management
- Professional demeanor
- Patient evaluation
- Adaptability
Timeline
Senior Nurse Case Manager
Centene
01.2017 - Current
RN Home Health and Hospice
Henry County Health Department
06.2015 - 01.2017
RN Staff Nurse
Hillside Nursing Home
05.2014 - 05.2015
Correctional Nurse
Corrections Center of NW Ohio (Correctional Medical Services)
11.1999 - 08.2013
Float Registered Nurse
Defiance Hospital
06.1995 - 10.1999
Associates Degree in Nursing - Nursing Practice
Northwest State Community College