Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Holborough

Stone Mountain,GA

Summary

Proficient in handling hazardous materials, maintaining fuel security and optimizing flow for safety and efficiency. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful Individual focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Petroleum Supply Specialist (92F)

United State Army National Guard
10.2022 - Current
  • Closely followed safety procedures and corrected errors to avoid workplace mishap and injury.
  • Conducted daily checks on overfill protection equipment to meet environmental requirements.
  • Performed thorough visual inspections of incoming and outgoing vehicles to identify defects or necessary repairs.
  • Effectively communicated with management and colleagues on staff scheduling, customer service and fuel inventory status.
  • Reported unsafe vehicles that required immediate in-depth repairs.
  • Organized records of vehicles, schedules and completed orders.
  • Collaborated with manufacturing and supply chain management.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Tested fuel products and handled hazardous materials.
  • Handled and transported fuel to vehicles and aircraft.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Developed and maintained knowledgeable and productive team of employees.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized supply routes and schedules to boost fuel shipping efficiency.
  • Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
  • Operated equipment such as forklifts, pallet jacks and cherry pickers.
  • Logged all transactions in real time to keep tracking system updated.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised reception, storage and shipping of fuel.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Regulated variables such as temperature and pressure to maintain optimal flow.
  • Assembled refueling systems and equipment and performed quality assurance.

Transit Bus Operator

MARTA
01.2022 - 10.2022
  • Maintained full understanding of local roads and traffic patterns.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Worked different route every day based on changing passenger locations and destinations.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
  • Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
  • Took customers to appointments and built positive relationships with healthcare staff.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Followed all relevant schedules for routes and arrivals.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Inspected bus for any mechanical issues before departure.
  • Aided passengers with disabilities or special needs.

Correction Officer

Phillip State Prison
12.2019 - 12.2021
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Routinely counted inmates and in response to potential security breaches.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Authored incident reports for management on violations and discrepancies.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Examined incoming and outgoing mail to detect contraband.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Mitigated risks and emergency response delays by monitoring weapon inventory controls.
  • Executed on-time and under-budget project management on customer service issues for senior leadership.
  • Delivered on time and under-budget project management to resolve customer service issues for senior management.
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners.

Reservation Specialist

UnifiServices
06.2018 - 01.2021
  • Provided customers with information about availability and pricing.
  • Handled billing information over phone.
  • Assisted customers with making reservations and entered reservation details into computer system.
  • Resolved various issues and discrepancies for customers.
  • Helped customers make accommodations to fit needs by suggesting different amenities and packages for individual circumstances.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
  • Worked closely with front desk to achieve full occupancy of property.
  • Generated and reported performance metrics to management to inform decision-making.
  • Maintained awareness of types of rooms available in different resort locations.
  • Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
  • Assisted customers with ticketing and baggage check-in requirements.
  • Tagged and transferred baggage from scales to designated conveyor belt.
  • Sold, printed and reissued available tickets to customers at check-in.
  • Monitored gate areas and addressed security situations with management.
  • Communicated with site personnel by relaying information via radio calls.
  • Disbursed and recorded appropriate gate passes.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Reviewed tickets, identification and passports to verify traveler identity.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.

Education

High School Diploma -

SALEM HIGH SCHOOL
Conyers, GA
2015

Business Administration

Strayer University
Lithonia, GA

Bachelor of Arts - Social And Criminal Justice

Ashford University
Los Angeles, CA
12.2025

Skills

  • Completing Quality Inspections
  • Critical Thinking
  • Safety Practices
  • Resource Management
  • Product Transportation
  • Vehicle Maintenance
  • Local Traffic Laws
  • Technology-Driven Navigation
  • DOT Standards
  • Airline Policies
  • Administrative Support
  • Medical Emergency Response
  • Safety and Security
  • Secret Government Clearance
  • Firearms Training Specialist
  • Cpr/First Aid Certified
  • Excel Spreadsheets
  • Microsoft Access
  • Travel Administration
  • Microsoft Outlook
  • Data Entry Documentation
  • Criminal Law Knowledge
  • Security Screening
  • Conflict Resolution Techniques
  • Criminal Investigations
  • Defensive Tactics
  • Military Personnel Safety
  • Operation and Information Security
  • Law Enforcement Information Databases
  • Safe Weapons Usage
  • Local, State and Federal Regulations

Certification

GA Endorsements: P (Passenger vehicles) - H (Hazardous Materials) - T, First Aid Certification CPR Certification Passenger Endorsement Driver's License A & B Commerical License

  • CPDW - Certified Professional in Distribution and Warehousing
  • CSP - Certified Safety Professional
  • Transportation Security Administration TWIC CARD Holder.


Timeline

Petroleum Supply Specialist (92F)

United State Army National Guard
10.2022 - Current

Transit Bus Operator

MARTA
01.2022 - 10.2022

Correction Officer

Phillip State Prison
12.2019 - 12.2021

Reservation Specialist

UnifiServices
06.2018 - 01.2021

High School Diploma -

SALEM HIGH SCHOOL

Business Administration

Strayer University

Bachelor of Arts - Social And Criminal Justice

Ashford University

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Christina Holborough