Christina Holmes
Des Moines,IA
Summary
Due Diligence Consultant with robust background in risk assessment, compliance, and financial analysis. Strong ability to collaborate with teams and adapt to dynamic environments. Known for delivering thorough evaluations and actionable insights. Equipped with critical thinking, analytical, and communication skills that drive impactful results.
Overview
13
13
years of professional experience
Work History
Due Diligence Consultant/Operational Risk Consultant
Wells Fargo
04.2019 - Current
- Assisted in developing company-wide best practices for the due diligence process, contributing to overall operational excellence.
- Implemented risk management strategies to minimize potential negative impacts on operations performance.
- Acted as a subject matter expert on high-risk analysis, providing guidance and support to internal stakeholders and external partners.
- Identified potential compliance issues through meticulous background checks, helping avoid costly legal repercussions.
Quality Assurance Analyst/ Team Lead
Wells Fargo
11.2011 - 04.2019
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Bankruptcy Specialist 2
Wells Fargo
08.2014 - 11.2015
- Maintained strict adherence to regulatory guidelines, ensuring full compliance with federal and state bankruptcy laws.
- Negotiated favorable settlement terms, advocating for clients'' best interests throughout the debt restructuring process.
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
- Collaborated with attorneys to ensure proper representation of clients during bankruptcy hearings and negotiations.
- Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
Loan Servicing Specialist 3
Wells Fargo
04.2012 - 08.2014
- Negotiated payment agreements with delinquent borrowers, reducing loss exposure while maintaining positive customer relations.
- Managed relationships with external partners including credit bureaus, appraisers, and title companies for streamlined operations.
- Facilitated timely loan modification requests, collaborating with borrowers and internal teams to reach mutually beneficial solutions.
- Increased successful short sale approvals by thoroughly reviewing financials, property values, and client eligibility.
Loan Servicing Specialist 2
Wells Fargo
11.2011 - 04.2012
- Mitigated reputational risk by ensuring ethical practices were followed throughout the entire foreclosure process.
- Implemented quality control measures to ensure that all foreclosure actions and related documentation were accurate, complete, and in compliance with internal policies and regulatory requirements.
- Ensured compliance with federal, state, and local regulations by conducting thorough audits of all foreclosure cases and processes.
- Demonstrated expertise in various federal and state regulations governing foreclosures, ensuring full compliance with all legal requirements.
Education
Associate of Applied Science - Accounting
Des Moines Area Community College
Des Moines, IA12-2026
No Degree - Certificate in Project Management
Des Moines Area Community College
Des Moines, IA05-2025
Skills
- Auditing and compliance
- Anti-money laundering/ OFAC/PEP
- Operational risk
- Internal control
- Risk assessment & mitigation
- Stakeholder engagement
- Team leadership
- Software testing experience
- Policy and procedure writing
- Customer service and engagement
- Quality control testing
- Microsoft Office experience
Timeline
Due Diligence Consultant/Operational Risk Consultant
Wells Fargo
04.2019 - Current
Bankruptcy Specialist 2
Wells Fargo
08.2014 - 11.2015
Loan Servicing Specialist 3
Wells Fargo
04.2012 - 08.2014
Quality Assurance Analyst/ Team Lead
Wells Fargo
11.2011 - 04.2019
Loan Servicing Specialist 2
Wells Fargo
11.2011 - 04.2012
Associate of Applied Science - Accounting
Des Moines Area Community College
No Degree - Certificate in Project Management
Des Moines Area Community College
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