Christina Holmes-Vinson
Lacey,Washington
Overview
12
12
years of professional experience
Work History
Customer Care Representative
City of Columbia
05.2025 - 10.2025
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
Assistant Manager
Popshelf
11.2021 - 08.2022
- Led team in executing operational strategies to enhance customer satisfaction and service efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for inventory management.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Apparel Associate
Target
08.2018 - 11.2021
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability for seasonal trends and promotions.
- Collaborated with team members to maintain store organization and visual merchandising standards.
Sales Lead
Charming Charlie
01.2014 - 08.2018
- Assisted in creating engaging presentations for team meetings to improve communication of sales goals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Education
Bachelor's in Broadcast Journalism -
University of South Carolina
Columbia, SC12.2020
Skills
- Customer service
- Money handling
- Team leadership
- Call center experience
- Data entry
- Problem resolution
Timeline
Customer Care Representative
City of Columbia
05.2025 - 10.2025
Assistant Manager
Popshelf
11.2021 - 08.2022
Apparel Associate
Target
08.2018 - 11.2021
Sales Lead
Charming Charlie
01.2014 - 08.2018
Bachelor's in Broadcast Journalism -
University of South Carolina
Similar Profiles
Brendon SublettBrendon Sublett
Equipment Operator - Street Dept at City Of ColumbiaEquipment Operator - Street Dept at City Of Columbia
Dothan WellsDothan Wells
Parts Specialist Supervisor at City of ColumbiaParts Specialist Supervisor at City of Columbia
Gage CharltonGage Charlton
Equipment Operator at City of ColumbiaEquipment Operator at City of Columbia
Emily ArmstrongEmily Armstrong
Delivery Driver at Bayview Building Materials Of OlympiaDelivery Driver at Bayview Building Materials Of Olympia
Suzette WitkowskiSuzette Witkowski
Correctional Officer at Department of CorrectionsCorrectional Officer at Department of Corrections