Christina Houle

• Ensured best value services are provided by negotiating contracts with suppliers within assigned budgets.
• Participated in training activities focused on mobility trends and industry best practices.
• Aided in the relocation process by offering advice on cultural variations, choosing schools, and addressing lifestyle concerns for employees.
• Conducted research into local housing markets for incoming employees and their families.
• Provided clients with comprehensive advice and assistance for their relocation needs.
• Facilitated smooth transition of employee's belongings from origin country to destination country.

Maintained customer satisfaction at a high level through effective post-relocation follow-up.

• Implemented improvements to current processes, resulting in increased efficiency and enhanced customer experience.
• Managed the entire process of client relocations from initiation to finalization.
• Managed the arrangement of short-term housing options for new arrivals in target areas leading up to their finalized move-in dates.

• Provided feedback on bartenders' performance reviews.
• Ensured guests' needs were met in a prompt and courteous manner, delivering excellent customer service.
• Coordinated special events such as tastings, fundraisers, corporate functions.
• Maintained a clean work area with appropriate safety standards according to health regulations.
• Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
• Organized bar staff scheduling, including vacation time requests and sick days.
• Developed new cocktail recipes for the menu.
• Trained new bartenders on proper techniques for mixing drinks and pouring beers.
• Assigned bartenders to specific tasks and duties throughout the shift.
• Resolved customer complaints in a professional manner while adhering to company policies and procedures.
• Ensured that all liquor laws were followed during service hours.
• Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
• Addressed any issues between staff members in a timely fashion.
• Ordered necessary supplies such as glassware and garnishes when needed.

• Negotiated contracts and managed vendor relationships to ensure timely delivery of goods and services.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Implemented company policies and procedures to mediate and resolve employee conflicts
• Recruited and hired qualified candidates to fill open positions.
• Managed inventory levels to meet demand without overstocking, reducing waste.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Monitored staff performance and addressed issues.
• Reviewed completed work to verify consistency, quality, and conformance.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Processed payments accurately and efficiently with POS system.