Christina Huerta
Houston,Texas
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Punctual with team-oriented mentality, adaptable and ability to thrive in team-based.
Overview
9
9
years of professional experience
Work History
Front Office Specialist I
Texas Children's Pediatric
Houston , TX
2021.07 - Current
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Scheduled appointments, sent reminders and updated master calendar.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Determined amounts due and accepted payments.
- Provided forms to fill out or update and added latest information computer system.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Directed phone inquiries, answered customer questions and scheduled appointments.
Sales Associate
James Avery
2017.10 - Current
- Process sales transactions utilizing POS system
- Engage with the guest and enhance experience through product awareness and team selling
- Answer guest questions and concerns of any matter.
Cashier
Beck & Masten
2016.02 - 2016.06
- Explained vehicle service recommendation to customers as well as invoice utilizing Reynolds and print out
- Accept payments once vehicles were ready for pick up, responsible in maintaining record of keys and close repair orders
- Answer phone questions regarding service department, parts and sales.
Sales Associate
Vera Bradley
2014.11 - 2016.02
- Process sales transactions utilizing POS system
- Help to maintain organized an inviting environment for the customers and maintain organization of stock room
- Engage the guest and enhance experience through product awareness and team selling.
Sales Specialist
Victoria Secret
2012.10 - 2014.03
- Drive top line store sales and growth by personally selling to customers
- Displays expert product knowledge and takes initiative to elevate personal and pier knowledge of product categories
- Assist in training of new associates serving as a shadow partner.
Education
High School Diploma -
East Early College High School
Associates Degree - General Studies
San Jacinto Community College
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Highly motivated, self-starter, ability to work well under pressure
- Ability to adapt well in a changing business environment and respond quickly to deadlines
- Works well with team members
- Clerical Support
- Professional Phone Etiquette
- Exceptional Customer Satisfaction
- Patient Engagement
- Time Management
- EPIC Scheduling Software
Volunteer Experience
Texas Children's Hospital
03/15 - 02/16
- Helped Radiology staff with their administrative duties such as: copies, file,
scan/fax, phone calls. - Answer and directed guest/patients questions and concerns.
- Occasionally input patient's information into Texas Children's Hospital System.
Languages
English
Spanish
References
Upon Request
Timeline
Front Office Specialist I
Texas Children's Pediatric
2021.07 - Current
Sales Associate
James Avery
2017.10 - Current
Cashier
Beck & Masten
2016.02 - 2016.06
Sales Associate
Vera Bradley
2014.11 - 2016.02
Sales Specialist
Victoria Secret
2012.10 - 2014.03
High School Diploma -
East Early College High School
Associates Degree - General Studies
San Jacinto Community College
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