MS Office, Teams, SharePoint, OneNote
Christina Hull
Madison,WI
Summary
Dynamic Administrative Operations Assistant with a proven track record at UW Health, enhancing operational efficiency through process improvement and employee training development. Skilled in office software and maintaining confidentiality, I excel in multitasking and effective communication, ensuring smooth workflows and strong team collaboration. Committed to delivering exceptional results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Administrative Operations Assistant
UW Health
05.2011 - Current
- Utilized office software tools for document creation and data entry, improving operational efficiency.
- Adapted quickly to new tasks and technologies, demonstrating flexibility in a dynamic work environment.
- Identified areas for improvement within the office environment through regular review of procedures and employee feedback sessions.
- Developed training materials for new employees to ensure a smooth onboarding process and consistent procedures across teams.
- Maintained accurate records of employee attendance, vacation time, and personal days for payroll processing.
- Handled sensitive information with discretion, maintaining confidentiality at all times while adhering to company guidelines.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Rock County Honda
06.2007 - 05.2011
- Assisted in the preparation of reports and documentation for management review.
- Streamlined office procedures to enhance efficiency and improve workflow consistency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
Education
High School Diploma -
Monona Grove
Monona, WIAssociate of Science -
Madison Area Technical College
Madison, WISkills
- Office software proficiency
- Employee training development
- Confidentiality compliance
- Process improvement
- Special project assistance
- Presentation preparation
- Scheduling and planning
- Report generation
- Multitasking and time management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Telephone and email etiquette
- Effective communication
- Adaptability and flexibility
- Documentation and record keep
- Self motivation
Accomplishments
- Nursing Excellence - Non-clinical category nomination.
- Created advanced Excel scheduling file to allow and prioritize clinics requests for float staff help.
- Recognized by Float Dept. staff for going above and beyond.
- Developed attendance tracking file.
- Work with RN Supervisor Leadership team to provide administrative training, resources, guidance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MyTime
Timeline
Administrative Operations Assistant
UW Health
05.2011 - Current
Administrative Assistant
Rock County Honda
06.2007 - 05.2011
High School Diploma -
Monona Grove
Associate of Science -
Madison Area Technical College