Adept at Construction Site Management and fostering team productivity, my tenure at Platinum Sales Enterprises LLC showcased a knack for slashing costs while enhancing client satisfaction. Leveraging Carpentry and strong leadership skills, I consistently delivered projects that exceeded expectations, achieving a notable increase in competitive pricing and reliable workmanship.
Overview
15
15
years of professional experience
Work History
General Contractor
Platinum Sales Enterprises LLC
10.2015 - 02.2024
Hired and oversaw subcontractors to meet project needs.
Assessed Type project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Implemented strategies to reduce costs, improve productivity and reduce waste.
Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
Facilitated smooth handover of completed projects by addressing any outstanding issues promptly.
Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
Optician
PCC
12.2011 - 06.2015
Verified and updated patient records promptly to guarantee accurate prescription information.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Performed basic vision testing for new patients.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
Supervisor
Dutch Bros
11.2016 - 04.2020
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Restaurant Asst. Manager
Buggatti’s
04.2010 - 06.2011
Implemented cost-saving measures through waste reduction strategies, leading to improved profit margins for the establishment.
Ensured smooth restaurant functions with effective team communication and coordination among staff members.
Collaborated with kitchen staff to expedite orders accurately and efficiently during peak hours.
Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
Maintained high standards of cleanliness, consistently passing health inspections with top scores.
Increased sales by regularly promoting specials and upselling menu items to guests.
Restaurant Asst Manager
Shari’s
04.2009 - 06.2011
Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.
Greeted customers at front counter to answer questions and input meal orders into POS system.
Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
Answered customer questions about food and beverage items and assisted with menu selections.
Justice Involved Youth Liaison (Grant Funded) at Idaho Department Of Corrections-Reentry TeamJustice Involved Youth Liaison (Grant Funded) at Idaho Department Of Corrections-Reentry Team