Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christina Ironshell

Billings,MT

Summary

Dynamic and innovative professional with a proven track record at Loves/Hardees, enhancing team efficiency and customer satisfaction. Excelled in roles requiring exceptional customer service and problem-solving skills. Known for multitasking, significantly contributing to operational excellence and positive work environments.

Overview

28
28
years of professional experience

Work History

Style Consultant

Target
03.2024 - 07.2024
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Assisted customers in selecting appropriate accessories to complement their outfits, enhancing overall aesthetics and boosting sales of additional items.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Participated in team meetings and staff training sessions.
  • Preserved patient safety by following safety protocols.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.

Team Member

Loves/Hardees
10.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Fostered positive work environment, leading by example and offering support to team members as needed.

Reset Merchandiser

Acosta
06.2021 - 10.2021
  • Enhanced store appearance by executing timely resets and maintaining clean, organized displays.
  • Maintained strong relationships with suppliers and distributors, ensuring timely delivery of products for resets.
  • Boosted customer engagement with eye-catching displays that showcased new products or current promotions.
  • Safeguarded company assets by adhering to loss prevention policies during reset projects.
  • Supported fellow team members in achieving project deadlines by lending assistance when needed, fostering a collaborative environment.
  • Expedited completion of reset projects through meticulous organization and prioritization of tasks.
  • Increased customer satisfaction through diligent attention to detail in display arrangement and stocking practices.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Reduced time spent on restocking shelves through strategic allocation of resources during peak hours or high-traffic days.
  • Improved product visibility by strategically placing merchandise on shelves according to planograms.
  • Changed shelves, racks, and displays to meet new schematic designs.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.

Cosmetologist

Cost Cutters
09.1996 - 10.1998
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Assisted customers in selecting appropriate accessories to complement their outfits, enhancing overall aesthetics and boosting sales of additional items.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Participated in team meetings and staff training sessions.
  • Preserved patient safety by following safety protocols.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.

Education

Cosmetology - Cosmetology

Academy of Cosmetology
Bozeman, MT
09.1996

GED -

Butte Alternative School
Butte, MT
08.1993

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Workplace Safety
  • Money Handling
  • Decision-making capabilities
  • Safety understanding
  • Computer Skills
  • Heavy Lifting
  • Creativity and Innovation
  • Product Knowledge
  • Complex Problem-Solving
  • Complaint resolution
  • Sales expertise
  • Materials Staging
  • Point of sale system
  • Multitasking
  • Active Listening
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Analytical Thinking
  • Relationship Building
  • Team building
  • Organizational Skills
  • Decision-Making
  • Idea Development and Brainstorming
  • Written Communication
  • Task Prioritization
  • Quantitative skills
  • Conflict Resolution
  • Reliability
  • Problem-solving abilities
  • Team Collaboration
  • Effective Communication
  • Adaptability and Flexibility
  • Operational Efficiency
  • Self Motivation
  • Professionalism
  • Time management abilities
  • Continuous Improvement

Accomplishments

    I hit every criteria, for employee of the month and got an employee of the month certificate. After having only been there, for one month and twelve days. I also got a one dollar raise as well.

Timeline

Style Consultant

Target
03.2024 - 07.2024

Team Member

Loves/Hardees
10.2023 - 01.2024

Reset Merchandiser

Acosta
06.2021 - 10.2021

Cosmetologist

Cost Cutters
09.1996 - 10.1998

Cosmetology - Cosmetology

Academy of Cosmetology

GED -

Butte Alternative School

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Christina Ironshell