Christina Irwin
Milton,WA
Summary
Dedicated sales representative trainee with a strong focus on customer relationship management and engagement. Proven ability to enhance customer loyalty through effective communication and problem-solving. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic sales representative trainee skilled in customer relationship management, effective communication, and problem-solving. Committed to enhancing customer experiences and fostering loyalty.
Overview
20
20
years of professional experience
Work History
Sales representative Trainee
RNDC
Auburn, Washington
06.2019 - Current
- Developed strong relationships with key clients to enhance customer loyalty.
- Provided exceptional customer service to address inquiries and resolve issues promptly.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Replenished and arranged items to maintain appearance.
Bartender
Hitchin Post Saloon
Federal Way, Washington
10.2005 - 06.2019
- Prepared a variety of cocktails and beverages for patrons.
- Maintained cleanliness and organization of the bar area.
- Provided excellent customer service to enhance guest experiences.
- Managed cash register and processed customer payments efficiently.
- Assisted in inventory management and ordering supplies as needed.
- Engaged with customers to build rapport and encourage repeat visits.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Education
High School Diploma -
Lakes Sr. High School
Lakewood, WA06-1986
Skills
- Customer relationship management
- Product knowledge
- Customer engagement
- Time management
- Customer relations
- Sales presentations
- Active listening
Timeline
Sales representative Trainee
RNDC
06.2019 - Current
Bartender
Hitchin Post Saloon
10.2005 - 06.2019
High School Diploma -
Lakes Sr. High School