Christina Jackson
San Leandro,CA
Summary
Self-motivated professional highly experienced in guest services. Experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Security
GardaWorld Security
Oakland
04.2024 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents
- Managed front desk operations; answering phone calls and directing calls to appropriate security personnel
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Front Desk Security Receptionist
Allied Universal Security Services
San Francisco
06.2023 - 03.2024
- Issued visitor badges, assigned parking spaces and maintained visitor logs.
- Attended meetings regularly with Security Managers to discuss safety issues and concerns.
- Answered incoming calls in a professional manner, transferred calls or took messages as appropriate.
- Provided customer service assistance to guests and employees.
Front Desk Security
Securitas Security
San Bruno
03.2022 - 06.2023
- Monitored CCTV cameras and administered badge access protocols ensuring authorized personnel gained entry to secured areas
- Managed front desk operations, verified employee and guest badges, greeted guests and client employees
- Managed master calendar and scheduled appointments for guests and contractors based on client availability
- Performed fire watch patrols, identifying and reporting fire hazards to minimize risks and ensure compliance with safety regulations.
Education
Associate of Science - Allied Health
Los Medanos College
Pittsburg, CA06.2026
Skills
- Incident Reporting
- CCTV Monitoring
- Self Motivation
- Guest Relations
- Oral and written communications
- Customer assistance and interaction
- Task Delegation
- Multi-Line Telephone Systems
- Filing
Certification
- Guard Card
- CPR certified
- BAT license
Timeline
Front Desk Security
GardaWorld Security
04.2024 - Current
Front Desk Security Receptionist
Allied Universal Security Services
06.2023 - 03.2024
Front Desk Security
Securitas Security
03.2022 - 06.2023
Associate of Science - Allied Health
Los Medanos College
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