Summary
Overview
Work History
Education
Skills
Timeline

Christina Jackson

Piedmont,SC

Summary

Proven leader with a track record of enhancing customer satisfaction and reducing discrepancies at Dollartree. Excelled in staff training and development, boosting team motivation and collaboration. Demonstrated exceptional money handling and communication skills, achieving significant improvements in operational efficiency and customer service.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dollartree
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assembly Line Production Worker

HTI Employment Solutions
07.2024 - Current
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
  • Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
  • Enhanced production efficiency by assembling products quickly and accurately on the assembly line.

Material Handler

Vermeer
09.2022 - 02.2024

Picked parts for delivery to certain department area such as Welding

Trained others for correctly delivering parts

Looked up blueprint pictures of parts to show where located in department

Education

HS Diploma -

Woodmont High School, Piedmont, SC
06.1990

Skills

Money Handling

Timeline

Assembly Line Production Worker - HTI Employment Solutions
07.2024 - Current
Material Handler - Vermeer
09.2022 - 02.2024
Assistant Manager - Dollartree
Woodmont High School - HS Diploma ,
Christina Jackson