Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
TRM Transportation, LLC
Kenosha, WI
01.2014 - Current
Monitored driver performance and provided feedback on areas for improvement.
Reviewed freight bills for accuracy prior to payment processing.
Verified driver log books were accurate prior to completing payroll.
Maintained records of driver hours worked, rates paid and miles driven per trip.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Conducted research online utilizing search engines such as Google or Yahoo!.
Commercial Administrator
Southport Bank
Kenosha, WI
01.2007 - 04.2013
Provided administrative support to the commercial team by preparing, reviewing and editing documents.
Organized and maintained customer data in the company's database system.
Monitored customer accounts and identified discrepancies or issues requiring resolution.
Researched and responded to customer inquiries regarding services or products offered by the company.
Provided customer service by responding to emails and phone calls in a timely manner.
Reviewed customer applications for completeness and accuracy.
Conducted financial analysis of customer accounts to determine creditworthiness.
Prepared loan packages for submission to underwriting staff for review.
Monitored loan files to ensure all necessary documentation is received in a timely manner.
Maintained confidentiality of sensitive customer data according to company policies.
Developed relationships with new potential customers by providing excellent customer service.
Reviewed client documentation and contracts for discrepancies and mistakes.