Summary
Overview
Work History
Education
Skills
Timeline
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Christina Jardine

Lansing,MICHIGAN

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

7
7
years of professional experience

Work History

Exterior Services Coordinator

Powerhouse
02.2022 - Current
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Kept high average of performance evaluations.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

General Manager

Lucky's Steakhouse
09.2019 - 01.2022
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Maintained facility and grounds to present positive image.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Home Health Care Aide

Preferred Care At Home
03.2017 - 01.2020
  • Improved patient well-being by providing compassionate and attentive personal care services.
  • Enhanced patient recovery time by assisting with prescribed exercises and administering medication as directed.
  • Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
  • Supported patients daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
  • Built strong relationships with patients and their families through open communication and empathetic listening skills.
  • Facilitated timely medical appointments by arranging transportation and accompanying patients when necessary.
  • Monitored patient vital signs regularly to detect changes in health status early on and report concerns promptly to healthcare professionals.
  • Educated family members on proper caregiving techniques, enabling them to confidently provide support at home.
  • Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
  • Prevented falls and injuries by implementing safety measures within the home environment based on individual risk assessments.
  • Increased overall client satisfaction levels by consistently providing high-quality care tailored to each individual's preferences and requirements.

Education

Pre-requisite Courses

Lake Superior State University
Sault Ste. Marie, MI

Business Administration And Management

University of Phoenix
Tempe, AZ

High School Diploma -

St. Johns High School
Saint Johns, MI
06.2003

Skills

  • Document Management
  • Recordkeeping
  • Resource Allocation
  • Administrative Leadership
  • Staff Management
  • Schedule Coordination
  • Customer Service
  • Schedule Management
  • Presenting Ideas and Plans
  • Training and Development
  • Team Leadership
  • Time Management
  • Decision Making
  • Policy Implementation
  • Conflict Resolution
  • Effective Communication
  • Organizational Skills
  • Creative Thinking
  • Payroll Administration
  • Scheduling and Calendar Management
  • Event Coordination

Timeline

Exterior Services Coordinator

Powerhouse
02.2022 - Current

General Manager

Lucky's Steakhouse
09.2019 - 01.2022

Home Health Care Aide

Preferred Care At Home
03.2017 - 01.2020

Pre-requisite Courses

Lake Superior State University

Business Administration And Management

University of Phoenix

High School Diploma -

St. Johns High School

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Christina Jardine