Friendly and reliable Retail Sales Supervisor skilled in achieving sales targets in high-end merchandise environments. Excellent customer service, good communication, and active listening skills with cash management experience.
Overview
8
8
years of professional experience
Work History
Serials Specialist
Corestaff
District of Columbia, DC
04.2017 - Current
Worked directly with management to achieve completion of binding journals project.
Processed and transferred journals to new location in library library periodicals.
Organized storage room for journals to be stored until processed.
Filed and sorted microfiche in cabinet.
Reviewed and edited data in catalog for microfiche
Processed and packaged books to be sent to storage facility.
Received and processed new hardbound journals for library storage site.
Located requested journals on the shelves and in the library database using Voyager.
Microsoft Excel and Access
Google Docs and Google Sheets
Resolved patrons’ questions tactfully and professionally.
Verified data integrity and accuracy.
Sales Supervisor
Crabtree & Evelyn
National Harbor, MD
06.2016 - 06.2017
Trained and served as a peer coach for new sales associates.
Developed positive customer relationships through friendly greetings and excellent service.
Followed latest market trends.
Provided repeat customers with exceptional care and attention.
Updated computer inventory listings.
Stocked shelves and supplies and organized displays.
Maintained records related to sales.
Kept work areas clean and neat at all times.
Prepared outgoing shipments.
Demonstrated use and care of merchandise.
Directed individuals to merchandise locations.
Maintained adherence to all company protocols.
Accepted and processed returns.
Reported incidents to management.
Worked collaboratively in team environment.
Greeted customers and ascertained customers' needs.
Prepared merchandise for sales floor.
Answered questions regarding the store and its merchandise.
Suggested accessories and complementary purchases.