Christina Jarrett
Fort Washington, Md.,MD
Summary
Friendly and reliable Retail Sales Supervisor skilled in achieving sales targets in high-end merchandise environments. Excellent customer service, good communication, and active listening skills with cash management experience.
Overview
8
8
years of professional experience
Work History
Serials Specialist
Corestaff
District of Columbia, DC
04.2017 - Current
- Worked directly with management to achieve completion of binding journals project.
- Processed and transferred journals to new location in library library periodicals.
- Organized storage room for journals to be stored until processed.
- Filed and sorted microfiche in cabinet.
- Reviewed and edited data in catalog for microfiche
- Processed and packaged books to be sent to storage facility.
- Received and processed new hardbound journals for library storage site.
- Located requested journals on the shelves and in the library database using Voyager.
- Microsoft Excel and Access
- Google Docs and Google Sheets
- Resolved patrons’ questions tactfully and professionally.
- Verified data integrity and accuracy.
Sales Supervisor
Crabtree & Evelyn
National Harbor, MD
06.2016 - 06.2017
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
- Followed latest market trends.
- Provided repeat customers with exceptional care and attention.
- Updated computer inventory listings.
- Stocked shelves and supplies and organized displays.
- Maintained records related to sales.
- Kept work areas clean and neat at all times.
- Prepared outgoing shipments.
- Demonstrated use and care of merchandise.
- Directed individuals to merchandise locations.
- Maintained adherence to all company protocols.
- Accepted and processed returns.
- Reported incidents to management.
- Worked collaboratively in team environment.
- Greeted customers and ascertained customers' needs.
- Prepared merchandise for sales floor.
- Answered questions regarding the store and its merchandise.
- Suggested accessories and complementary purchases.
Education
History
University of Maryland - University College
Hyattsville, MD2021
Associate of Arts - General Education
Prince George's Community College
Upper Marlboro, MD2013
Skills
- Data entry
- Consistently meets sales goals
- Basic administrative knowledge
- Shipment processing
- Stocking
- POS systems knowledge
- Training and mentoring
- Opening and closing procedures
- Up selling techniques
- Friendly demeanor
- Skilled problem solver
- Motivated team player
Timeline
Serials Specialist
Corestaff
04.2017 - Current
Sales Supervisor
Crabtree & Evelyn
06.2016 - 06.2017
History
University of Maryland - University College
Associate of Arts - General Education
Prince George's Community College
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