Summary
Overview
Work History
Education
Skills
Timeline
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Christina Je

Annandale,VA

Summary

An encouraging individual who is an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Abercrombie & Fitch
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Key Holder

Abercrombie & Fitch
06.2021 - 02.2022
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.

Brand Representative

Abercrombie & Fitch
10.2019 - 04.2021
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed an understanding of customers' personal style and preferences when offering product advice.
  • Assisting on-duty managers with tasks and projects such as floorsets/store updates.
  • Communicated product value, quality, and style to educate and entice potential customers.

Retail Sales Lead

Papayaclothing
04.2017 - 10.2019
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Ongoing - Business Administration And Management

Northern Virginia Community College
Annandale, VA
06.2025

High School Diploma -

Fairfax High School
Fairfax, VA
06.2020

Skills

  • Sales and Marketing
  • Advertising Techniques
  • Sales Reporting
  • Business Administration
  • Communication
  • Sales Strategies
  • Customer Relations
  • Process Payments
  • Staff Development

Timeline

Assistant Manager

Abercrombie & Fitch
02.2022 - Current

Key Holder

Abercrombie & Fitch
06.2021 - 02.2022

Brand Representative

Abercrombie & Fitch
10.2019 - 04.2021

Retail Sales Lead

Papayaclothing
04.2017 - 10.2019

Ongoing - Business Administration And Management

Northern Virginia Community College

High School Diploma -

Fairfax High School

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Christina Je