Eager to contribute developed knowledge in any role which I am assigned. Skilled in computer skills and leadership skills in a fast paced work setting. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
6
6
years of professional experience
Work History
In-plant Safety Manager
PSSI Sanitation
Tar Heel, NC
06.2023 - Current
Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
Collaborated with engineers to institute controls or remedial measures for potentially hazardous conditions or equipment.
Conducted regular safety meetings for staff to ensure compliance with safety regulations.
Evaluated workplace environment and equipment to identify potential hazards.
Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
Investigated accidents to identify causes and prevent future incidences.
Sales Representative
Cellular Sales
Raeford, NC
08.2021 - 06.2023
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Presented products and services to prospective and existing customers to meet client needs.
Created successful strategies to develop and expand customer sales.
Adhered to company initiatives and achieved established goals.
Listened to customer needs to identify and recommend best products and services.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Quality Assurance Technician
Mountaire Farms
Lumber Bridge, NC
04.2021 - 08.2021
Designed and followed detailed inspection schedules for tenders and scales.
Reported repeat issues to supervisors and diagnosed source.
Sorted finished products into piles depending on quality statuses.
Inspected product during and after manufacturing.
Wrote detailed reports outlining performance, quality and defect rates.
Developed and implemented best practices for defect prevention and continuous improvement.
Performed detailed analysis on 70% sample of products.
Employee Retention Program Supervisor
Packers Sanitation Services Inc.
Tar Heel, NC
09.2020 - 03.2021
Improved employee retention through moral-boosting events and fair compensation packages, including scheduled performance reviews.
Received information regarding identified problems and devised responses to satisfy concerns.
Implemented creative solutions to deal with special circumstances.
Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Provided insight regarding job duties to optimize productivity.
Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Optimized processes by training employees to apply industry best practices and observe all protocols.
Facilitated new hire orientations, processed transfers and managed employee separations.
Liaised with staff and management in analysis and resolution of issues, grievances and conflicts.
Participated in corporate seminars and meetings covering employee programs.
Lead Hostess
Giorgio's Restaurant
Elizabethtown, NC
11.2018 - 09.2020
Enhanced guests' experiences by fulfilling special requests during visits.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Greeted guests and gathered information to seat groups or place on waitlist.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Education
West Bladen High School
Bladenboro, NC
06.2020
Associate of Applied Science -
Bladen Community College
Bladenboro, NC
Skills
People skills
Time management
Computer skills
Organizational skills
Coordination
MS Office
Fluent in Spanish
Multitasking
Decision-making
Communication
Active listening
Training & Development
Customer Service
Relationship Selling
Merchandising Knowledge
Problem-Solving
Team Player Mentality
Client Account Management
Timeline
In-plant Safety Manager
PSSI Sanitation
06.2023 - Current
Sales Representative
Cellular Sales
08.2021 - 06.2023
Quality Assurance Technician
Mountaire Farms
04.2021 - 08.2021
Employee Retention Program Supervisor
Packers Sanitation Services Inc.
09.2020 - 03.2021
Lead Hostess
Giorgio's Restaurant
11.2018 - 09.2020
West Bladen High School
Associate of Applied Science -
Bladen Community College
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