Christina Johnson
Administrative
Sutherlin,OR
Summary
Experienced with coordinating administrative functions to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.
Overview
13
13
years of professional experience
Work History
Administrative Coordinator
Exact Medicare
01.2024 - Current
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Monitor sales team performance metrics, generate weekly reports, and assist in meeting preparation and follow-ups.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Administrator
Family First Life
06.2022 - 04.2023
- Provided administrative and operational support to insurance agents remotely.
- Streamlined internal processes to improve agent productivity.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Delivery Driver
Instacart, DoorDash, GrubHub
09.2021 - 11.2022
- Enhanced customer satisfaction with timely deliveries and professional communication throughout the process.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Miscellaneous Laborer
International Paper
04.2014 - 07.2017
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Service Administrator
Doggett Heavy Machinery Services
10.2012 - 12.2013
- Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
- Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
- Coordinated with multiple departments to ensure timely delivery of services, improving overall effectiveness.
Education
No Degree - Medical Billing & Coding
Grantham University
Sutherlin, OR08.2021
High School Diploma -
Deer Park High School
Deer Park05-2012
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Office administration
- Inbound phone call handling
- Telephone etiquette
- Calendar management
Timeline
Administrative Coordinator
Exact Medicare
01.2024 - Current
Administrator
Family First Life
06.2022 - 04.2023
Delivery Driver
Instacart, DoorDash, GrubHub
09.2021 - 11.2022
Miscellaneous Laborer
International Paper
04.2014 - 07.2017
Service Administrator
Doggett Heavy Machinery Services
10.2012 - 12.2013
No Degree - Medical Billing & Coding
Grantham University
High School Diploma -
Deer Park High School
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