Summary
Overview
Work History
Education
Skills
Software Training
Certification
Timeline
Generic

CHRISTINA JONES

Portsmouth,VA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Firefighter Medic

Newport News Fire Department
08.2019 - Current
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Controlled hazardous materials and waste incidents to avoid fires and injuries.
  • Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Monitored patients' vital signs to assess condition and identify necessary medical interventions.
  • Transferred patients safely and securely to medical facilities for continued care.

Human Resources Assistant/HIM Coordinator

Harbor Point Behavioral Health Center
10.2017 - 08.2019
  • Served as liaison between leadership, management, and employees by answering questions, communicating decisions, and helping to resolve work-related matters
  • Contributed to daily operations of the HR department by ensuring all documents are organized and filed in an appropriate and timely manner
  • Participated in routine and special file audits
  • Complied with all minimum standards for processing of candidates, including employment and primary source educational verifications, background investigations, and pre-employment drug testing
  • Assisted with hiring and onboarding candidates, including facilitating ACE testing and completing onboarding using HRsmart.
  • Performed worker’s compensation and Leave of Absence follow-up, reporting and documentation
  • Assisted with Unemployment claims and Dispute Resolutions, as needed
  • Processed and released information in a timely manner upon proper authorization of the patient or their authorized representative
  • Filed and maintained resident medical records which included ensuring the accuracy and accessibility of the records for continuity of care
  • Performed regularly scheduled audits to ensure compliance with state and federal law
  • Completed HRIS information changes accurately and timely and ensured related documentation was updated
  • Planned, organized, and evaluated medical record systems through coordination with other departments and services to provide optimum efficiency and accuracy.

Human Resources Assistant

Harbor Point Behavioral Health Center
03.2016 - 12.2016
  • Performed regularly scheduled audits for compliance documentation (Licensure, 90 day evaluations, OIG, Driver List, Sex Offender Registry, and background checks).
  • Completed HRIS information changes accurately and timely and ensures related documentation is updated
  • Contributed to the daily operations of the HR department by ensuring all documents are organized and filed in an appropriate and timely manner.
  • Participated in routine and special file audits
  • Actively participated in employee-focused reward and recognition activities.
  • Meet with candidates selected for hire to communicate approved offers of employment and review all pre-employment paperwork.
  • Complied with all standards for processing of candidates, including employment and primary source educational verifications, background investigations, and pre-employment drug testing.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Participated in job fairs to recruit new talent.

Human Resources Coordinator

Carrington Place of Chesapeake
07.2014 - 07.2015
  • Improved company, state, and federal law compliance rating for employee records from 10% to 100% in the first 3 months.
  • Coordinated all recruitment processes to include: developing and reviewing recruitment advertisements, screening employment applications, coordinating interviews, and conducting pre-employment screening.
  • Conducted investigations and/or inquiries on matters involving violations of company policies and procedures.
  • Followed all pre-employment procedures including drug screens, background checks, license checks, and reference checks.
  • Managed the LOA claims process by filing, tracking and providing appropriate notification for worker’s compensation claims, short-term disability, long-term disability and FMLA.
  • Managed bi-weekly payroll processing and ensured payroll was processed accurately, on time, and in compliance with the law.
  • Maintained employee files ensuring that they were organized according to corporate and auditing agency standards.
  • Supported human resources staff with new hire orientations and daily departmental meetings.

Human Resources Coordinator

Lowe's Home Improvement
01.2013 - 07.2014
  • Coordinated all aspects of the employee experience through acquisition, onboarding, and engagement.
  • Maintained accurate and up-to-date employee personnel records, driver qualification files, payroll files, attendance records, and other secured employee information.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained accurate payroll, payroll processes, and complied with wage and hour requirements for all employees.
  • Assisted with day-to-day operations of the HR office.
  • Coordinated all aspects of workers compensation program at the store level to meet the needs of injured employees and promote efficient claims management.
  • Provided support to the Human Resources Manager.

Education

MBA - Business Administration, Human Resources Management

Strayer University
Chesapeake, VA
01.2012

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA
01.2007

Skills

  • Payroll Processing
  • New Employee Orientations
  • Recruitment
  • HRIS Lawson
  • Microsoft Office
  • Quality Assurance
  • Advanced Life Support
  • ER Communication
  • Attention to Detail

Software Training

  • Microsoft Office Suite
  • Lawson HRIS systems
  • HRsmart – Applicant Tracking System
  • BHstart – Assessment Testing
  • HealthStream – Learning Mgmt Platform
  • Service Excellence Facilitator

Certification

  • EVOC - Emergency Vehicle Operators Course
  • Advanced Emergency Medical Technician
  • HAZMAT Technician
  • Prehospital Trama Life Support


Timeline

Firefighter Medic

Newport News Fire Department
08.2019 - Current

Human Resources Assistant/HIM Coordinator

Harbor Point Behavioral Health Center
10.2017 - 08.2019

Human Resources Assistant

Harbor Point Behavioral Health Center
03.2016 - 12.2016

Human Resources Coordinator

Carrington Place of Chesapeake
07.2014 - 07.2015

Human Resources Coordinator

Lowe's Home Improvement
01.2013 - 07.2014

MBA - Business Administration, Human Resources Management

Strayer University

Bachelor of Science - Psychology

Virginia Commonwealth University
CHRISTINA JONES