Christina Jones
Norwalk,OH
Summary
Dynamic professional with a proven track record at New Horizons Bakery, excelling in machine operation and quality assurance. Recognized for enhancing customer satisfaction through effective problem-solving and strong communication skills. Committed to maintaining high safety standards while thriving in fast-paced environments, consistently delivering results and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Muffin Side Line Lead
New Horizons Bakery
Norwalk, OH
09.2022 - Current
- Operated sanitation equipment to maintain cleanliness and hygiene standards.
- Conducted routine inspections to identify and address potential safety hazards.
- Collaborated with team members to streamline waste disposal processes.
- Trained new staff on sanitation protocols and proper equipment usage.
- Collaborated with colleagues for timely completion of large-scale projects involving waste removal and facility maintenance.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Customer Service
Coles Energy
Norwalk, OH
11.2018 - 05.2021
- Built positive relationships with customers by providing exceptional customer service.
- Provided exceptional customer service, resolving account issues promptly and professionally.
- Provided exceptional customer service, addressing client concerns promptly and efficiently.
- Streamlined customer service protocols to boost satisfaction rates.
- Improved customer service rankings by resolving issues quickly and accurately.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Education
GED -
Norwalk High School
Norwalk, OHSkills
Machine operation
Quality assurance
Defect monitoring
Packaging management
Safety procedures
Problem-solving abilities
Reliability
Documentation and reporting
Work good in fast pace environment
Work effectively in high stress situations
Stron communication skills
Timeline
Muffin Side Line Lead
New Horizons Bakery
09.2022 - Current
Customer Service
Coles Energy
11.2018 - 05.2021
GED -
Norwalk High School