Christina Jordan
Arlington
Summary
Diligent and reliable professional with extensive expertise in logistics and inventory management at Lowe's Home Improvement. Proven track record of strengthening vendor relations and optimizing processes, leading to enhanced operational efficiency. Skilled in meticulous record keeping and data entry, fostering team collaboration and ensuring timely deliveries.
Overview
23
23
years of professional experience
Work History
Backend Operational Clerk
Lowe’s Home Improvement
Mansfield
04.2020 - Current
- Managed shipping and receiving operations at a $50 million retail location.
- Coordinated with vendors and clients to ensure timely deliveries.
- Maintained accurate records by scanning and processing all essential paperwork.
- Oversaw returns centralization process to enhance efficiency.
- Monitored maintenance and repairs of power equipment and mechanical systems.
- Operated warehouse equipment to unload, move, and store returned items.
- Scheduled large shipments, optimizing logistics for incoming inventory.
- Delivered customized trainings tailored to specific department needs.
Receiving/RTM Clerk
Lowe’s Home Improvement
08.2002 - 03.2020
- Streamlined processes for repairing customer and store merchandise.
- Maintained strong vendor relations to enhance collaboration.
- Directed buyback and donation initiatives for Habitat for Humanity.
- Assisted in training new clerks, receiving associates, and management personnel.
- Performed regular audits of the warehouse stockroom in order to identify any issues related to product returns.
- Worked with team members to facilitate efficient returns and provide outstanding customer service.
- Received, inspected and processed returned items from customers.
- Reported discrepancies or product damages to maintain accuracy and efficiency goals.
Education
General Studies
Charles Stewart Mott Community College
Flint, MISkills
- Record keeping and data entry
- Logistics and inventory management
- Vendor relationship management
- Equipment operation
- Customer service
- Team collaboration
References
References available upon request
Education Training
- Powered Equipment Certification
- HAZMAT Certification
Affiliations
- Children's Miracles Network Volunteer
- Sobriety Mentor
Accomplishments
- Customer Service Stars for superior performance from store, district and regional team members.
Timeline
Backend Operational Clerk
Lowe’s Home Improvement
04.2020 - Current
Receiving/RTM Clerk
Lowe’s Home Improvement
08.2002 - 03.2020
General Studies
Charles Stewart Mott Community College
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