Christina Just
Harold,KY
Summary
Experienced professional seeking an A+ position leveraging skills and expertise in customer service and office administration. Dedicated to utilizing knowledge to provide exceptional support and assistance to colleagues and clients. Adept at seamlessly managing administrative tasks while delivering top-notch customer service. Committed to contributing to a positive work environment and making a meaningful impact in the lives of others.
Overview
23
23
years of professional experience
Work History
Customer Service Advisor
Successware a Division of Authority Brands
08.2006 - 08.2024
- Assisted in office duties to ensure the operations have run smoothly and efficiently.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Assisted in financial tasks such as invoicing, expense tracking.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- I have demonstrated that I can work efficiently in a remote-based role as well as in person.
- Maintained high-quality service standards, ensuring positive customer feedback.
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
Counselor
LA Weight Loss
03.2004 - 08.2006
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers to effectively build rapport and lasting relationships.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Sales Associate
Finlay Fine Jewelry
01.2002 - 03.2004
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High school diploma - Business and Math
Lockport Senior High
06.1995
Skills
Microsoft Office Suite
Oracle Netsuite
Account Management
Zendesk
Basic Bookkeeping/Accounts Receivables
Power Bi
Data Entry
CRM Software
Training and mentoring
Payment Processing
Administrative Support
Customer Service
Staff Training
Clerical Support
References
Reference upon request
Timeline
Customer Service Advisor
Successware a Division of Authority Brands
08.2006 - 08.2024
Counselor
LA Weight Loss
03.2004 - 08.2006
Sales Associate
Finlay Fine Jewelry
01.2002 - 03.2004
High school diploma - Business and Math
Lockport Senior High
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