Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christina Kathryn

Christina Kathryn

Atlanta,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

UPS
09.2021 - 12.2023
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Processed and restocked returns.
  • Checked shipments against paperwork and signed documents.
  • Updated computer tracking system with latest product movements.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Picked orders, scanned products and packed boxes.
  • Recorded shipment data such as weight and discrepancies using Software.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.

Warehouse Clerk

Uniform Advantage
06.2018 - 08.2020
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Trained and developed warehouse staff on safety measures.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Reviewed order data to verify transactions and shipping dates.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Unloading and packing and picking using Rf scanner gun to label products and make sure packages are matched with the right serial code number loading packages onto the pallets and wrapping boxes

Cashier

Jimmy John's Sandwiches
04.2015 - 05.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Trained and mentored new sales representatives.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Appointment Setter

William Sonoma
01.2011 - 03.2014
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Addressed client inquiries and updated database information.
  • Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Screened potential customers to determine interest and requirements for products and services of company.
  • Communicated with management to provide feedback on value and productiveness of appointment setting process.
  • Utilized CRM system to track and manage leads, keeping appointments organized.
  • Monitored and optimized inventory, and reordered materials as required.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
  • Generated department orders and accompanying documentation.

Education

Diploma - General Studies

Stanley High School
Shreveport, LA
06.2018

Certificate - Business

Atlanta Job Corps Center
Atlanta, GA
01.2011

Skills

  • Package
  • Labeling

  • Packing and scanning
  • Shipping and receiving
  • Quality control
  • Package labeling
  • Packaging
  • Microsoft software server
  • Call center inbound and outbound calls
  • Appointment setting
  • Cashier

Timeline

Packing, Shipping, and Receiving Assembler

UPS
09.2021 - 12.2023

Warehouse Clerk

Uniform Advantage
06.2018 - 08.2020

Cashier

Jimmy John's Sandwiches
04.2015 - 05.2017

Appointment Setter

William Sonoma
01.2011 - 03.2014

Diploma - General Studies

Stanley High School

Certificate - Business

Atlanta Job Corps Center

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Christina Kathryn