Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Kaufman

Baker,LA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
11.2022 - 04.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Package Handler

FedEx
10.2021 - 02.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Senior Clerical Specialist

Department Of Juvenile Services
02.2021 - 08.2021


  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Answered calls on multi-line telephone system to direct callers, provide information and make appointments.

Secretary

City Of Baker Mayor's Office
01.2019 - 10.2019
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
  • Helped gather supplies and set up spaces to coordinate meetings and office events
  • Added daily tracking details to Excel spreadsheets and produced regular reports
  • Accepted incoming mail and packages and routed to appropriate staff
  • Answered multi-line phone system and greeted callers enthusiastically.

Education

Baton Rouge Community College
Baton Rouge, LA
01-2025

Phlebotomy

Acadiana Area Career College
Lafayette, LA
09.2022

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Customer service
  • Data entry
  • Problem resolution
  • Conflict resolution
  • Computer proficiency
  • Data collection

Certification

  • NRCPT Certification
  • BLS Certification

Timeline

Warehouse Associate

Amazon
11.2022 - 04.2024

Package Handler

FedEx
10.2021 - 02.2022

Senior Clerical Specialist

Department Of Juvenile Services
02.2021 - 08.2021

Secretary

City Of Baker Mayor's Office
01.2019 - 10.2019

Baton Rouge Community College

Phlebotomy

Acadiana Area Career College

University of Louisiana At Lafayette

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Christina Kaufman