Christina Kelley
Executive Support Specialist
Charlotte,North Carolina
Summary
Professional with solid experience in support roles, equipped to enhance operational efficiency and customer satisfaction. Skilled in troubleshooting, problem-solving, and providing exceptional service. Strong team player with focus on collaboration, adaptability, and achieving high-quality results. Known for reliability and effective communication in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Executive Support Specialist
Private Practice - Project Based
04.2023 - 05.2025
- Streamlined administrative processes in preparation for retirement, enhancing efficiency
- Created and prepared communications on the M.D.’s behalf, organized meetings, catering, etc.
- Maintained comprehensive and accurate records, manage email & calendar, and handled human resources.
Business Strategy & Execution Associate
Artech - (Agency for Wells Fargo Project)
07.2022 - 02.2023
- Supported business champions (department managers), providing support in conducting research using various databases and spreadsheets, including the in-house technical tool to find solutions.
- Monitored and tracked the progress of strategic projects and programs, providing regular updates to senior management, identifying potential risks or delays, and implementing proactive mitigation strategies.
Business Support Associate II
Talentbridge (Agency for Wells Fargo Project) Resigned to Become Full Time Student to Finish Degree
01.2021 - 10.2021
- Distinguished member of a high-security, dual control team for unclaimed property that is responsible for meticulously tracking high-value contents in a collaborative environment, employing advanced database management techniques, precise labeling, and comprehensive system documentation to ensure accurate and secure tracking of assets in coordination with owners.
- Held a Top-Secret Security Clearance, further exemplifying the trust placed in maintaining the utmost confidentiality and security within a network of 100+ security cameras to maintain a vigilant and secure environment.
Office Manager/Executive Assistant
Gravity Media (Gearhouse Broadcast)- Office Closed
11.2017 - 03.2019
- Spearheaded the establishment of the entire office and warehousing systems in Charlotte, NC in collaboration with the Chief Operating Officer in the U.K., demonstrating independent initiative and successfully launching operations.
- Provided invaluable support to the Executive Team through expert project management, coordinating and managing staff/client meetings both on and off-site, international conference calls, and reservations, showcasing strong remote work capabilities. Managed Onboarding, offboarding, and badge activations
- Collaborated closely with the CEO of a partner broadcasting company across Austria and the U.K., contributing to the logistics and coordination of high-value production equipment at prestigious sports and entertainment events worldwide.
Internal Travel and Entertainment Auditor
Hearst Corporation - Contract to Hire
08.2012 - 04.2016
- Executed internal audits using SAP Concur and AMEX Corporate Card program to identify potential issues, adherence to policy, accuracy, and violations, and applied problem resolution skills
- Implemented continuous audit processes for expense report submissions, reducing potential policy violations by 40% and improving overall compliance with company guidelines
- Managed all expense reimbursements and direct deposit set up for employees, and oversaw the balancing of weekly and monthly income reports for 98 business units with $1M+ for distribution to senior management in Charlotte, NC, and New York City headquarters.
Education
Bachelor of Science - Organizational (Business Administration)
Central Michigan University
05.2022
Skills
- Teamwork and collaboration
- Client communication
- Attention to detail
- Reliability
- Excellent communication
- Time management
- Problem-solving
- Documentation
- Project Coordinator
- Executive Support
Areas of expertise include
- Executive Leadership Support
- Time Management
- Project Coordination
- Anticipates Needs
- Expense and Time Reports
- Meeting and Event Execution
- Collaborative team member
- Complete Travel Arrangements
- Investigation & Analysis
- Prioritization, Takes Initiative
- Customer Service (internal/external)
- Home office for remote work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid sick leavePaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing4-day work weekTimeline
Executive Support Specialist
Private Practice - Project Based
04.2023 - 05.2025
Business Strategy & Execution Associate
Artech - (Agency for Wells Fargo Project)
07.2022 - 02.2023
Business Support Associate II
Talentbridge (Agency for Wells Fargo Project) Resigned to Become Full Time Student to Finish Degree
01.2021 - 10.2021
Office Manager/Executive Assistant
Gravity Media (Gearhouse Broadcast)- Office Closed
11.2017 - 03.2019
Internal Travel and Entertainment Auditor
Hearst Corporation - Contract to Hire
08.2012 - 04.2016
Bachelor of Science - Organizational (Business Administration)
Central Michigan University
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