Detail-oriented cosmetologist with expertise in relationship management and effective communication. Successfully collaborated with healthcare staff to ensure resident comfort, enhancing overall service delivery and client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cosmetologist
Lyonsview Health and Rehab
Knoxville, Tennessee
05.2025 - Current
Provided personalized hair and skincare services to residents.
Maintained cleanliness and organization of salon tools and equipment.
Assisted residents in selecting appropriate beauty products for their needs.
Collaborated with healthcare staff to ensure resident comfort during treatments.
Demonstrated strong communication skills while interacting with diverse clients.
Participated in ongoing training to enhance cosmetology skills and knowledge.
Managed appointment schedules to optimize service delivery for residents.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Performed haircuts, coloring, highlighting and styling techniques.
Ensured proper sanitation practices were followed at all times.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Maintained cleanliness of salon equipment and tools.
Cosmetologist
Asbury Senior Living
Maryville, Tennessee
01.2022 - 05.2024
Maintained cleanliness and organization of salon tools and equipment.
Collaborated with healthcare staff to ensure resident comfort during treatments.
Demonstrated strong communication skills while interacting with diverse clients.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Performed haircuts, coloring, highlighting and styling techniques.
Ensured proper sanitation practices were followed at all times.
Maintained accurate records of customer services provided.
Advised clients on how to maintain their new hairstyles at home.
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Carried out waxing services for eyebrows, legs, arms and other body parts.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Responded to customer inquiries by phone, email, and in person.
Shaved, trimmed and shaped beards and mustaches.
Combed, brushed and sprayed hair or wigs to set style.
Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Receptionist
The Alois Alzheimer's Center
Cincinnati, Ohio
01.2020 - 07.2022
Greeted visitors warmly and directed them to appropriate staff members.
Managed incoming calls, ensuring timely transfer to relevant departments.
Maintained organized reception area, promoting a welcoming environment for guests.
Assisted families with inquiries, providing compassionate support and information.
Handled multi-line phone system, prioritizing urgent calls and messages appropriately.
Associate
Webtech
Knoxville, Tennessee
08.2011 - 01.2012
Inspected finished goods for quality assurance and compliance with standards.
Collaborated with team members to maintain a clean and organized workspace.
Participated in safety meetings to reinforce workplace safety practices and procedures.
Followed production schedules to meet deadlines and keep workflow consistent.
Donned safety glasses, gloves, and safety shoes to reduce injuries and accidents.