Detail-oriented professional with expertise in regulatory compliance, training coordination, and personnel management. Proven ability to enhance operational efficiency and ensure adherence to safety protocols. Leverages excellent organizational, communication, and interpersonal skills to collaborate with diverse populations and work across all organizational levels. An adaptable and detail-oriented problem solver who effectively handles simultaneous projects and implements solutions to drive optimal efficiency.
Work History
Sr. Admin/HR Assistant
4 Years 7 Months
Sodexo | 01.2022 - Current
Serve as Unit Safety Coordinator by organizing and distributing weekly and monthly safety moments, tracking safety walks for all schools, and facilitating Safety Committee meetings.
Coordinate employee training and compliance programs, track completion of required training, and organize annual training meetings for staff of 75.
Administer Workers’ Compensation processes, including receiving injury reports, completing required documentation, and maintaining records within SALUS.
Utilize Salesforce Work Order System to create, track, and manage maintenance and service requests.
Manage Human Resources functions and personnel matters.
Maintain UKG timesheets and payroll processing to ensure accurate employee timekeeping and payroll administration.
Manage the Dexi hiring process, including onboarding documentation, personnel file maintenance, I-9 verification, and work authorization compliance.
Coordinate Accounts Payable (A/P) functions, including weekly and monthly financial reporting, UFS and Concur processing, and managing purchase order invoices between vendors and district personnel.
Case Manager III Workers' Compensation
WALMART CLAIMS MANAGEMENT INC | 2016 - 2017
Reviewed workers' compensation claims promptly to assess compensability.
Planned proactive case management strategies.
Coordinated all medical and vocational rehabilitation services to injured workers.
Provided customer service to assigned claims.
Maintained compliance with policies, procedures, and regulations for company and state.
Obtained insurance adjuster license for Oklahoma, Michigan, and Indiana.
Achieved 100% positive annual review for 2016.
Mitigated 47 litigated claims, with zero going to trial.
Assistant Manager Development Graduate
Bank of Oklahoma | 2013 - 2016
Implemented process improvements to streamline workflow and reduce transaction times for clients.
Coordinated staff schedules to optimize branch coverage and enhance customer service delivery.
Trained new employees on banking procedures, systems, and customer interaction protocols.
Assisted in managing daily operations, ensuring compliance with banking regulations and policies.
Created and led implementation of new auditing process, streamlining accuracy and efficiency of monthly/quarterly branch audits.
Office Manager
JC Penny Co | 2010 - 2013
Managed daily office operations to ensure efficiency and productivity.
Conducted forecasting and analysis of operating expenses.
Developed and maintained office procedures to streamline administrative tasks.
Managed in-store loss prevention and internal investigations.
Reduced turnover rate by overseeing outsourcing, implementing new hiring procedures, and increasing training.
Education
Bachelor of Science - Business
Oklahoma Wesleyan University | Bartlesville, OK | 2023