Christina King
Metamora,OH
Summary
Professional nurse with strong background in case management, chart review, leadership and mentoring seeking a challenging role in clinical documentation review.
Overview
24
24
years of professional experience
Work History
Hospice Registered Nurse Case Manager
Ohio Living Home Care and Hospice
03.2023 - Current
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
- Provided ongoing mentorship and education to new hires within the hospice nursing team for enhanced clinical competency development.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Efficiently managed caseloads as high as 21 patients while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
Patient Care Director- Senior
ProMedica Senior Care
10.2020 - 12.2023
- Head of Quality Assurance and Performance Improvement (QAPI) team
- Lead office to zero deficiency state survey with a patient census of 300+
- Educated on Outcome and Assessment Information Set (OASIS)
- Led initiatives to improve quality of care provided to patients from our clinicians following both OASIS and CMS guidelines
- Promoted a culture of safety by conducting risk assessments, addressing areas of concern, and implementing appropriate interventions.
- Fostered a positive work environment by advocating for employee needs, recognizing achievements, and promoting professional growth opportunities.
- Spearheaded multidisciplinary team meetings to discuss complex cases, share best practices, and improve overall patient care quality.
- Evaluated emerging healthcare trends to identify opportunities for enhancing services offered at the facility level while maintaining cost-effectiveness measures in place.
- Improved patient care quality by implementing evidence-based practices and updating policies and procedures.
- Enhanced staff performance through regular training sessions, evaluations, and providing constructive feedback.
- Ensured regulatory compliance by staying current on industry standards and incorporating updates into departmental protocols as needed.
- Facilitated open communication channels within the team to address any concerns or challenges promptly and constructively.
Home Care Nurse Case Manager
ProMedica Home Care
09.2018 - 10.2020
- Developed care plans for a case load as high as 32 patients while maintaining highest quality of care.
- Enhanced the quality of life for elderly patients through personalized care plans and regular health assessments.
- Maintained timely documentation of patient progress, facilitating effective communication among the care team members.
- Managed complex medical equipment such as ventilators or feeding tubes as needed for specialized patient populations.
- Coordinated services with other healthcare professionals such as physical therapists and social workers, optimizing patient outcomes.
- Provided emotional support to patients and families during challenging times, fostering trust and open communication.
- Provided expert guidance on nutrition and lifestyle modifications tailored to individual patient requirements, enhancing overall health status.
- Implemented fall prevention strategies within the home setting, reducing risks associated with mobility impairments.
- Reduced hospital readmissions by closely monitoring vital signs, medication adherence, and overall wellness.
- Updated and developed care plans to establish goals based on patient's nursing diagnosis.
Accreditation and Education Specialist
ProMedica Toledo Hospital
11.2014 - 09.2018
- Prepared 300+ acute care hospital for Joint Commission survey
- Completed chart review of nursing and physician documentation
- Developed action plans post Joint Commission/CMS Accreditation Surveys
- Lead unit leaders in unit specific Joint Commission readiness plans
- Lead Command Center for Comprehensive Stroke Survey
- Arranged and chaired Educator Collaborative meetings
- Developed mentoring program for new RN employees
- Created education for new Vascular Intermediate unit
- Advised faculty and staff on best practices for curriculum design as it relates to accreditation standards, enhancing overall alignment with requirements.
- Developed comprehensive training materials for staff members, fostering a culture of continuous learning and improvement.
- Maintained strong relationships with accrediting bodies, ensuring clear communication and understanding of expectations throughout the review process.
- Promoted a culture of transparency and accountability, presenting accreditation findings to relevant stakeholders in an accessible and user-friendly manner.
- Collaborated with cross-functional teams to develop action plans for addressing areas of non-compliance identified during internal or external reviews.
- Supported senior leadership in decision-making related to accreditation matters, offering data-driven insights and recommendations.
- Conducted research on emerging trends in the field of accreditation, incorporating findings into ongoing strategies for organizational improvement.
Patient Care Supervisor
ProMedica Toledo Hospital
07.2012 - 11.2014
- Data Abstraction to ensure "Get with the Guidelines" for Stroke measures were met for a unit of 24 stroke care patients.
- Collaborated with Stroke Coordinator on educating staff on Stroke Core Measures.
- Lead unit in becoming Primary Stroke recognized.
- Developed comprehensive orientation programs for new hires, facilitating their smooth integration into the existing team structure.
- Evaluated nursing documentation regularly to ensure accuracy, completeness, and compliance with established guidelines, leading to increased audit scores for the unit.
- Championed continuous improvement initiatives within the unit, fostering an environment where ideas were openly shared and evaluated for potential implementation.
- Increased staff retention rates with regular performance evaluations, constructive feedback, and professional development opportunities.
- Managed staffing schedules effectively to maintain appropriate coverage at all times while accommodating employee requests for time off when possible.
- Promoted a culture of safety within the unit, identifying potential risks, implementing appropriate safeguards, and providing ongoing training to staff members.
- Enhanced patient satisfaction by implementing efficient care coordination strategies and improving communication among healthcare team members.
- Implemented interdisciplinary rounds to foster open communication between healthcare professionals, resulting in improved decision-making for patient care management.
Registered Nurse, Stroke/Neurology Unit
Promedica Toledo Hospital
07.2001 - 07.2012
- Managed care of 5 to 7 intermediate patients
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Ensured "Get with the Guidelines for Stroke" core measures were initiated and/or adhered by in order to meet guidelines.
Education
Master of Science - Science of Nursing- Leadership And Management Track
Walden University
Minneapolis, MN01.2014
Skills
- Quality improvement
- Data collection
- ICD-10 coding
- HEDIS Certify course completion
- Policy development
- Leadership
- Education development
- Research management
- Root cause analysis
- Critical thinker
- Patient focused
- Case management
- Advanced care planning
- Clinical judgment
- Organization and multitasking
Personal Information
Title: RN, MSN
Timeline
Hospice Registered Nurse Case Manager
Ohio Living Home Care and Hospice
03.2023 - Current
Patient Care Director- Senior
ProMedica Senior Care
10.2020 - 12.2023
Home Care Nurse Case Manager
ProMedica Home Care
09.2018 - 10.2020
Accreditation and Education Specialist
ProMedica Toledo Hospital
11.2014 - 09.2018
Patient Care Supervisor
ProMedica Toledo Hospital
07.2012 - 11.2014
Registered Nurse, Stroke/Neurology Unit
Promedica Toledo Hospital
07.2001 - 07.2012
Master of Science - Science of Nursing- Leadership And Management Track
Walden University
Similar Profiles
Arica BrennerArica Brenner
Hospice Registered Nurse Case Manager at Ohio Living Home Health and HospiceHospice Registered Nurse Case Manager at Ohio Living Home Health and Hospice
Shawnna NorwoodShawnna Norwood
Registered Nurse Case Manager Home Health at Ohio Living home Health and HospiceRegistered Nurse Case Manager Home Health at Ohio Living home Health and Hospice
Abigale DownsAbigale Downs
Intern at Ohio Living Home Health and HospiceIntern at Ohio Living Home Health and Hospice