Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Christina Kirkpatrick

Canton

Summary

Dynamic office coordinator with a proven track record at Guardian Angels Home Care, excelling in schedule coordination and client relations. Enhanced operational efficiency through proactive problem-solving and exceptional customer service, contributing to increased client retention. Skilled in document management and fostering positive workplace communication, ensuring seamless office operations.

Professional administrative expert prepared for Office Coordinator roles with history of enhancing office productivity and supporting team success. Adept at managing schedules, coordinating meetings, and handling communications. Reliable team player who adapts to changing needs and focuses on achieving organizational objectives with strong organizational and interpersonal skills.

Overview

18
18
years of professional experience

Work History

OFFICE CORDINATOR

Guardian Angels Home Care
05.2016 - 06.2025
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.

ADMINISTRATIVE ASSISTANT

Cambridge Home Care
04.2012 - 04.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.

Scheduling Coordinator

SIGNATURE HEALTH CARE
04.2010 - 06.2012
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.

Scheduling Coordinator

CAMBRIDGE HOME HEALTHCARE
10.2007 - 03.2010
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.

Education

GED -

TIMKEN SR HIGH SCHOOL
Canton, OH

Skills

  • Schedule coordination
  • Office administration
  • Office management
  • Scheduling
  • Client relations
  • File organization
  • Client relationship management
  • Document management
  • Meeting organization
  • Clear oral/written communication
  • Organizational skills
  • Customer service

Interests

  • I enjoy helping others and giving back to the community
  • Reading
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping

Timeline

OFFICE CORDINATOR

Guardian Angels Home Care
05.2016 - 06.2025

ADMINISTRATIVE ASSISTANT

Cambridge Home Care
04.2012 - 04.2016

Scheduling Coordinator

SIGNATURE HEALTH CARE
04.2010 - 06.2012

Scheduling Coordinator

CAMBRIDGE HOME HEALTHCARE
10.2007 - 03.2010

GED -

TIMKEN SR HIGH SCHOOL

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