Adept at training and leading team members to improve performance, accuracy and employee morale. Strong interpersonal, communication, and multitasking abilities.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven and accomplished in bringing in new customers and maximizing revenue. Persuasive communicator with personable style. Successful and seasoned with expertise in providing wide range of high-quality solutions. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Work History
Account Manager
State Farm
09.2016 - 07.2025
Reviewed processes and procedures to identify areas of improvement.
Resolved conflicts between team members or departments in an efficient manner.
Oversaw quality control to identify inconsistencies and malfunctions.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Evaluated needs of departments and delegated tasks to optimize overall production.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Analyzed key performance indicators to identify effective strategies.
Maintained positive working relationship with fellow staff and management.
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm