Christina Klick
Wichita,Ks.
Summary
Knowledgeable Aircraft experience with solid background in Quality Assurance and Quality Control. Successfully monitored and improved product quality, contributing to enhanced reliability and customer satisfaction. Demonstrated expertise in identifying defects and implementing corrective actions while maintaining compliance with industry standards.
Overview
28
28
years of professional experience
Work History
Patient Care Coordinator
Carenet Health Care
07.2021 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Ensured compliance with healthcare regulations and patient privacy laws, maintaining safe and confidential environment.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Answered incoming calls, scheduled appointments and filed medical records.
Inspector in Quality Assurance and Quality Control
HM Dunn Aerospace
10.2013 - 05.2021
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Improved customer satisfaction ratings by ensuring the delivery of high-quality products through consistent adherence to quality control standards.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
- Maintained up-to-date knowledge of industry standards and regulatory requirements, ensuring company compliance.
- Inspected incoming and outgoing materials for accuracy and quality.
- Completed precise measurements using special tools.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
Registered Medical Assistant
Kansas Orthopedic Center
04.2012 - 09.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Paint Prep/ Masker
Air Capitol Plating
01.1997 - 08.2008
- Assisted in training new employees on proper masking techniques, helping them quickly acclimate to the team''s processes and standards.
- Consistently provided high-quality workmanship by adhering to company standards and industry best practices during all aspects of the masking process.
- Demonstrated excellent hand-eye coordination and dexterity in applying masking materials to intricate or delicate surfaces, preserving the integrity of each piece.
- Improved mask quality by carefully applying masking materials to surfaces, ensuring clean paint lines and proper surface protection.
- Increased paint adhesion quality by thoroughly cleaning surfaces prior to masking application, removing dust particles or debris that could compromise paint adherence.
- Demonstrated flexibility in adapting to changing project requirements while maintaining high-quality outcomes under tight timelines.
- Enhanced production efficiency by accurately interpreting blueprints and work orders for masking requirements.
- Ensured timely completion of projects by following established procedures and meeting deadlines.
- Collaborated with painters and other team members to coordinate task completion, ensuring seamless transitions between stages of production.
- Contributed to overall company success through diligent execution of assigned tasks, consistently meeting or exceeding expectations.
- Supported continuous improvement initiatives by providing feedback on current processes and suggesting potential enhancements for better efficiency or results.
- Achieved consistent results by maintaining attention to detail during the masking process, preventing defects or rework.
- Reduced material waste with precise cutting and application of masking tape, film, or other materials as needed.
- Enhanced workplace safety by strictly adhering to health and sanitation protocols during mask production.
Education
High School Diploma -
Valley Center High
Valley Center, KS05-1992
Skills
- Quality management systems
- Product inspection
- Calibration procedures
- ISO standards
- Non-destructive testing
- Six sigma methodologies
- Inspection procedures
- Visual inspections
- Production experience
- Blueprint reading
Timeline
Patient Care Coordinator
Carenet Health Care
07.2021 - Current
Inspector in Quality Assurance and Quality Control
HM Dunn Aerospace
10.2013 - 05.2021
Registered Medical Assistant
Kansas Orthopedic Center
04.2012 - 09.2013
Paint Prep/ Masker
Air Capitol Plating
01.1997 - 08.2008
High School Diploma -
Valley Center High
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