Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Kormanis

Virginia Beach,VA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Seasoned Business Analyst offering 24 years of insurance industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Senior Technical Business Analyst

GEICO
11.2010 - Current
  • Performed gap analysis to identify areas of improvement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Generated business intelligence reports to inform strategic decision-making.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Generated standard and custom reports to provide insights into business performance.
  • Created dashboards to monitor and track key performance indicators.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Created data models to support decision-making processes.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
  • Performed gap analysis to identify areas of improvement
  • Interacted with internal customers to understand business needs and translate into requirements and project scope
  • Conducted interviews with key business users to collect information on business processes and user requirements
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
  • Executed analysis of risks and identified risk mitigation strategies
  • Analyzed open orders, backlog, and current data to provide the development team with insights.
  • Analyzed data to identify root causes of problems and recommend corrective actions
  • Collaborated with stakeholders to identify business needs and data sources
  • Provided technical support for troubleshooting analytics and reporting issues

Insurance Agent

GEICO
07.1999 - 11.2010
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Obtained underwriting approval by completing application for coverage.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Collected premiums on or before effective date of coverage.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.
  • Finalized sales and collected necessary deposits.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Analyzed risk factors to recommend appropriate coverage levels.

Education

No Degree - Criminal Justice

Tidewater Community College
Virginia Beach, VA

Skills

  • User Acceptance Testing (UAT)
  • User Experience
  • Requirements Specifications
  • Business and Technical Analysis
  • Process Flow Diagram Creation
  • Acceptance Criteria
  • Mockups and Prototypes
  • Scrum Methodology
  • Technical Design Documentation
  • SQL
  • Sprint Planning
  • Status Updates
  • Effective Prioritization
  • Activity Diagram
  • Requirements Traceability Matrix (RTM)
  • Business Needs Assessment
  • Business and Processing Documentation
  • Test Case Scenarios

Timeline

Senior Technical Business Analyst

GEICO
11.2010 - Current

Insurance Agent

GEICO
07.1999 - 11.2010

No Degree - Criminal Justice

Tidewater Community College
Christina Kormanis