CHRISTINA LANFRANCO
Kyle,TX
Overview
15
15
years of professional experience
Work History
Team Member
Target
Kailua, Hawaii/Kyle,TX
10.2021 - Current
- Scan, handle and move merchandise efficiently and safely
- Frequently lifting or moving merchandise up to 40 pounds.
- Update inventory counts
- High customer satisfaction
- Product knowledge
- Greeted clients and provided excellent customer service.
Treasury Specialist for Guild Mortgage
Aston Carter
San Diego, CA
05.2019 - 08.2020
- Monitor and track daily sales account proceeds and use information to minimize interest payments on lines of credit.
- Obtain purchase advice information from Secondary Marketing or third-party investors, accurately input purchase advice information into electronic system and submit purchase advice to warehouse banks.
- Correct sales directed to wrong location.
- Process wire transfers for miscellaneous funds.
- Ensure daily and monthly sales activity is appropriately recorded; perform daily and monthly reconciliations to ensure correct data.
- Prepare and post journal entries to General Ledger
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
Property Manager
San Miguel Management
Austin, TX
01.2018 - 03.2019
- Responsible for independently managing two separate properties totaling 122 apartments
- Worked independently to succeed in bringing both communities from 50% occupancy to 100%
- Assist Sales in campus tours, open houses, effectively lead and manage assistant manager and lifestyle coordinator, managed LURA program and applications to meet state compliance, Create/implemented family events for residents Implemented resident customer service initiatives including recreational activities, courtesy transportation resulting in continuous improvements in residents' satisfaction
- Handled day to day tenant relations, Completed and served all notices, Collected and deposited monthly rents, Submitted and executed complicated evictions and WRIT’s when needed, Marketed, showed, pre-screened applicants for vacant units, Prepared and executed leases Monthly accounting and bookkeeping Performed minor to major maintenance and repairs Coordinated with outside vendors and staff Effectively carry out business support duties including 24 hour on-call, daily staff management/training; daily manage contract services and execute monthly safety and financial reports and calendar
- Prepare and oversee Budget and major repairs needed for two apartment buildings.
Admissions Representative
Southern Careers Institute
Austin, TX
11.2017 - 12.2018
- Connected with prospective students from inbound and outbound calls, web inquiries and personal interviews
- Averaged more than 150 calls daily to meet and exceed weekly quota performance
- Recognized by CFO of institute for advanced representative training
- Discovered prospective applicants with introductory assessment over phone or campus interview
- Created career plans and mentored enrolled students to ensure student track for graduation
- Attended college fairs and career training events.
Assistant Manager
Hawthorne Residential Partners
Austin,TX
01.2016 - 11.2017
- Responsible for 300 unit complex and maintained 97% occupancy rate
- Maintained units for move-in readiness, addressed and resolved tenant complaints
- Apartment tours, screened prospective tenants
- Completed leasing packages
- Handled cash transactions & managed accounts receivable/payable
- Processed eviction and collection filings, participated in eviction courts.
Property Manager
Lighthouse Group Properties
Austin, TX
10.2011 - 12.2015
- Independently managed property of 78 units and maintained 100% occupancy rate
- Prepared weekly building reports, financial reports and accurate receivable reports for property owners
- Managed monthly budget, inspected grounds, amenities, and equipment
- Coordinated contract work for property repairs, maintenance, updated permits, code compliance and unit turnovers
- Enjoyed meeting with prospective tenants and showing properties
- Investigated complaints, disturbances, violations and resolved problems by following management rules and regulations
- Processed eviction and collection filings
- Promoted sales of apartment homes through advertisements, open houses, and participated in multiple listing services.
Leasing Consultant
Fairfield Properties
Austin,TX
01.2009 - 09.2011
- Greeted and toured prospective tenants around property
- Understand and explained TAA contract/Lease signings
- Data entry
- Follow up with leads and prospects
- Followed Fair housing laws and regulations
Education
Graduate -
Crockett High School
05-2004
Skills
- Skilled in high level of Customer Service-Over 14 years
- Over 12 years in Apartment Industry Experience
- Knowledgeable and skilled in Remote work
- Problem-Solving
- Teamwork and Collaboration
- Call Center Operations
- Detailed Account Management
- Goal Oriented
Timeline
Team Member
Target
10.2021 - Current
Treasury Specialist for Guild Mortgage
Aston Carter
05.2019 - 08.2020
Property Manager
San Miguel Management
01.2018 - 03.2019
Admissions Representative
Southern Careers Institute
11.2017 - 12.2018
Assistant Manager
Hawthorne Residential Partners
01.2016 - 11.2017
Property Manager
Lighthouse Group Properties
10.2011 - 12.2015
Leasing Consultant
Fairfield Properties
01.2009 - 09.2011
Graduate -
Crockett High School
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