Christina Lay
Saint Augustine,FL
Summary
Results-oriented professional with extensive experience in project delivery and management. Known for ensuring seamless project execution and fostering collaborative environments. Exceptional problem-solving skills and adaptability in dynamic settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PMO/IT Technology Senior Consultant
Deloitte Consulting
01.2023 - Current
- Optimized project success by allocating qualified overseas team members to expedite delivery time from 2 days to 24 hours, achieving project goals and timeline targets.
- Negotiated, renegotiated and administered contracts of over $25 million with clients for additional services and contract extensions.
- Improved software testing process, resulting in a 20% reduction in defects and enhancing product quality for a better user experience design.
- Established and implemented PMO processes, resulting in 35% improvement in project delivery efficiency and team productivity.
- Participated and coordinated SIT testing team, ensuring 100% coverage of all software testing scenarios, resulting in a flawless user experience design and increased customer satisfaction.
Senior Application Engineer - Identity and Access Management
Citrix
03.2021 - 04.2023
- Successfully migrated 700+ legacy identity systems to modern platforms increasing security, efficiency, and scalability.
- Improved IAM security by conducting regular audits and assessments of user access rights.
- Designed role-based access control models tailored to clients'' business needs, simplifying user management processes while maintaining appropriate levels of security.
- Developed security metrics and technical analysis to give insight into performance and trends.
- Performed risk analyses to identify appropriate security countermeasures including the introduction of MFA, OKTA and encryption methodologies.
Senior Project Manager- Marketing and Analytics
Lowes
06.2020 - 04.2022
- Conducted interviews with key users to gather requirements, enhancing system functionality and user satisfaction.
- Aligned sales, marketing, and engineering efforts to drive new large scale cloud build, achieving 54% faster time-to-market within 12 months.
- Directed cross-functional teams to achieve project milestones and enhance overall productivity.
- Implemented data pipeline solutions using Apache Kafka and Spark, improving real-time data processing.
- Utilized Python and Tableau for data analysis, increasing report generation speed and accuracy.
- Designed data architecture to support scalable storage needs for enterprise applications.
Senior Technical Applications Analyst
Oracle
10.2019 - 06.2020
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Revamped cloud infrastructure, resulting in a $22 Million reduction in operational costs and improved scalability across various Fortune 500 clients.
- Enhanced end-user productivity by conducting tailored application training, resulting in a 25% reduction in error rates within 6 months enterprise wide.
- Enhanced system stability and efficiency by 24% within 3 months through meticulous maintenance and support of Oracle Fusion Financials and cloud applications.
- Championed process improvement efforts that resulted in streamlined workflows while maintaining a focus on delivering high-quality products.
Education
Bachelor of Science - Supervision and Management
Florida State College At Jacksonville
Jacksonville, FL05.2013
Skills
- Client relationship building
- Identity and Access Management
- Project Management
- Python
- SQL
- Business analysis
- Scope management
- Scrum master
- Project scheduling
Certification
- ITIL V4 Foundations
- SaFe Agile Practitioner
- Oracle Cloud Infrastructure 2024 AI Foundations Associate
- Oracle Cloud Infrastructure 2024 Digital Assistant Professional
Timeline
PMO/IT Technology Senior Consultant
Deloitte Consulting
01.2023 - Current
Senior Application Engineer - Identity and Access Management
Citrix
03.2021 - 04.2023
Senior Project Manager- Marketing and Analytics
Lowes
06.2020 - 04.2022
Senior Technical Applications Analyst
Oracle
10.2019 - 06.2020
- ITIL V4 Foundations
- SaFe Agile Practitioner
- Oracle Cloud Infrastructure 2024 AI Foundations Associate
- Oracle Cloud Infrastructure 2024 Digital Assistant Professional
Bachelor of Science - Supervision and Management
Florida State College At Jacksonville
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