Christina Leal
Sanger,United States
Summary
Committed manager/ leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Team-oriented, professional Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Determined professional with dedication to hard work and team player attitude.
Overview
14
14
years of professional experience
Work History
Sales Associate
Bath & Body Works
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager
BevMo! Beverages & More
11.2022 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Assistant Manager
Tuesday Morning
08.2019 - 03.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Achieved recognition for contribution to store success by optimizing sales.
Process Guide (PG)
Amazon
05.2021 - 06.2022
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 30 pounds.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Tops Bar
Bartender
06.2017 - 06.2018
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Provided attentive service and proactively assessed guest needs.
Office Assistant/Sales Associate
Kevin Jewelers
05.2017 - 06.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Input credit and debit card payments in POS system to complete purchases.
Assistant Manager
Cam's Detailing
03.2011 - 05.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Reshape,Rethink,Revitalize - Reshape,Rethink,Revitalize
The Mindset Makeover
09-2023
Transformation/Mindset - Transformation/Mindset
The Landmark Education Forum
01-2008
Skills
- Safety Practices and Regulations
- Continuous Improvement Process
- Operations Support
- Supply Ordering
- Picking and Packing
- Recruiting and interviewing
- Financial Management
- Strategic Planning
- Operation Management
- Issue Resolution
Accomplishments
- Achievement
- Consistent positive attitude
- Customer service
Timeline
Sales Associate
Bath & Body Works
10.2024 - Current
Manager
BevMo! Beverages & More
11.2022 - 06.2023
Process Guide (PG)
Amazon
05.2021 - 06.2022
Assistant Manager
Tuesday Morning
08.2019 - 03.2023
Tops Bar
Bartender
06.2017 - 06.2018
Office Assistant/Sales Associate
Kevin Jewelers
05.2017 - 06.2018
Assistant Manager
Cam's Detailing
03.2011 - 05.2016
Transformation/Mindset - Transformation/Mindset
The Landmark Education Forum
Reshape,Rethink,Revitalize - Reshape,Rethink,Revitalize
The Mindset Makeover
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