Christina Leavitt
Batavia
Summary
Program Coordinator with a proven track record at S&S Activewear, excelling in program management and customer service. Demonstrated ability to enhance client satisfaction through effective communication and meticulous order tracking, driving significant growth. Adept at problem-solving and multitasking, ensuring timely delivery and exceptional service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Program Coordinator
S&S Activewear
Cincinnati
08.2021 - 08.2025
- Primary point of contact for programmatic business and acts a liaison between customer, sales team, and internal supply chain team.
- Forecasts and tracks key account metrics for programmatic business.
- Tracks customer requirements and ensures that they are put into production to hit the required delivery dates.
- Works directly with vendors to verify orders/inventory is tracking to be produced and delivered on time.
- Responsible for keeping current clients informs and delivers exceptional client service on a day-to-day basis.
- Manages programmatic business including strategic planning meetings with customers on a weekly/quarter basis.
Strategic Sales Support
TSC Apparel
Cincinnati
09.2016 - 08.2021
- Responsibilities included entering purchase orders for strategic TSC Apparel accounts and checking stock/ETA inquiries to meet customer deadlines and expectations.
- Communicated with external customers and internal departments to resolve issues and took the appropriate steps to service TSC Apparel customers.
- Maintained current programs with already established TSC Apparel accounts.
- Collaborated with the sales department, purchasing department, and warehouses.
Product Ambassador
Kroger
Cincinnati
01.2014 - 01.2016
- Responded to incoming calls regarding Kroger brand products.
- Exceeded all metric requirements regarding low error rate and high call intake.
General Manager
LITTle Caesar
Cincinnati
01.2007 - 01.2014
- Increased location sales by 13% throughout first year in position.
- Continued to expand growth year over year.
- Planned inventory for projected sales.
- Worked with vendors to plan for special events.
- Supervised 25 employees by coordinating schedules and training to exceed location goals.
Education
Graphic Communications Associate Program -
Cincinnati State Technical College
Cincinnati09-2002
High school or equivalent -
Oak hills high school
Cincinnati01.2000
Skills
- Program management
- Customer service
- Sales support
- Order tracking
- Problem solving
- Effective communication
- Attention to detail
- Multitasking Abilities
References
References available upon request.
Timeline
Program Coordinator
S&S Activewear
08.2021 - 08.2025
Strategic Sales Support
TSC Apparel
09.2016 - 08.2021
Product Ambassador
Kroger
01.2014 - 01.2016
General Manager
LITTle Caesar
01.2007 - 01.2014
Graphic Communications Associate Program -
Cincinnati State Technical College
High school or equivalent -
Oak hills high school
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