Christina Lenk
Pueblo,CO
Summary
Versatile and dynamic professional with a strong background in housekeeping and caregiving, demonstrated by impactful tenure at Candelwood Suites. Excelled in fostering cleanliness, safety, and customer satisfaction, blending hard skills like inventory control with soft skills such as excellent communication. Proven ability to enhance team performance and client relationships, ensuring high-quality service delivery and operational efficiency.
Overview
12
12
years of professional experience
Work History
Housekeeper
Candelwood Suites
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Caregiver
Don Martin
04.2013 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Manager
The Original Pancake House - South Florida
10.2013 - 08.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Nursing
Pueblo Community College
Pueblo, COGED -
Centennial High School
Pueblo, CO06.2000
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Hospitality background
- Excellent oral and written communication
- Physically strong
- Inventory control
Timeline
Housekeeper
Candelwood Suites
07.2023 - Current
Manager
The Original Pancake House - South Florida
10.2013 - 08.2016
Caregiver
Don Martin
04.2013 - 08.2023
Nursing
Pueblo Community College
GED -
Centennial High School
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