Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Littlefield

Houston,TX

Summary

Exceptional interpersonal, problem-solving self-starter who communicates effectively with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach their goals. Focused on acting as a liaison between The UPS Store, Inc., UPS & Franchisees.

Overview

33
33
years of professional experience

Work History

Area Consultant

Fleming Expansions
07.2022 - Current
  • Area support for The UPS Store franchisees
  • Completes quarterly visitations (analysis and review of documents, information, and of operational resources, best practices to help with growth opportunities for franchisee.) Identifies areas of improvement.
  • Ensure franchisees are operating in compliance with operational standards, guidelines and requirements.
  • Imaging and compliance, In-store marketing.
  • Assist with build outs, new store openings,
  • Transfers and renewals, 3-5 day observations.
  • Work to resolve operational challenges that arise.
  • Promotes and implement franchisors initiatives and programs.
  • Gathers, organize and input information into digital database.

Paraprofessional/Substitute Teacher

Klein ISD
01.2020 - 01.2022
  • Paraprofessional at Ehrhardt Elementary School, assisting administration, staff, and students.
  • Substitute teacher as needed.
  • Implemented instructional and classroom management techniques.
  • Administered policies governing staff and students.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Maintained a positive learning environment.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Followed lesson plans designed by absent teachers.

Sales Associate/Merchandiser

Crate & Barrel
07.2013 - 10.2017

Provided exceptional sales and customer service in fast-paced environment.

  • Maximized potential for sales cycle success through effective product placement and eye catching displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Household Manager

Self-employeed
01.2005 - 07.2013
  • Performed Child-care.
  • Scheduled appointments for medical, dental, and self-care needs.
  • Planned youth activities to foster intellectual and emotional development.
  • Managed financial operations for household.
  • Coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Completed household tasks with laundry, housekeeping and grocery shopping; planned meals.

Visual Design Coordinator/Sales

Kacey Fine Furniture
01.1992 - 01.2005
  • Interior specialist for 35,000 square foot showroom.
  • Responsible for design, implementation, and maintaining high-end furniture retail showroom.
  • Displayed merchandise in a compatible and exciting fashion; created pleasing representations of vignettes to sell; fully maximize sales potential.
  • Reconciled discrepancies, price changes, back orders and special orders.
  • Liaised with vendors and suppliers to procure decorative materials.
  • Attended national market furniture and accessory shows throughout the year.
  • Trained and supported associates with new merchandise; increasing sales and profitability.
  • During my career at Kacey Fine Furniture; My positions included, office manager, customer service manager, buyer and Visual Merchandiser.

Education

Bachelor of Fine Arts - Graphic Design

Metro State University
Denver, CO

Associate in Applied Science - Display & Exhibit Design

Fashion Institute of Technology
New York, NY

Educator Preparation Program

Inspire Texas, Region 4
Houston, TX
06-2020

Skills

  • Assessments, attention to detail
  • Reports and documentation
  • Multitasking and organization
  • Processes and procedures
  • Builds client relationships, collaboration
  • Conflict resolution
  • Experience with franchise organization structures, products and services
  • Proficient in Microsoft Excel, Word, Power Point, Outlook
  • Experience with Zoom/Teams

Timeline

Area Consultant

Fleming Expansions
07.2022 - Current

Paraprofessional/Substitute Teacher

Klein ISD
01.2020 - 01.2022

Sales Associate/Merchandiser

Crate & Barrel
07.2013 - 10.2017

Household Manager

Self-employeed
01.2005 - 07.2013

Visual Design Coordinator/Sales

Kacey Fine Furniture
01.1992 - 01.2005

Associate in Applied Science - Display & Exhibit Design

Fashion Institute of Technology

Bachelor of Fine Arts - Graphic Design

Metro State University

Educator Preparation Program

Inspire Texas, Region 4
Christina Littlefield