CHRISTINA L KATSAOUNIS

• Answering phone calls in regards to customer needs, insurance information, deliveries for product, and ordering office supplies
• Filling prescriptions where they were double checked by the attending pharmacist before being packaged, and alphabetically filed
• Checking medicine for expired code dates
• Restocking inventory for all medicines
• Going through patient refills to automatically have them filled and ready for pick-up for the customers.

• Filling orders from the Dr’s on staff for patients in the hospital
• Collecting and filing faxes that came through for patient insurance information, prescription orders, and messages for the pharmacist on staff
• Print and send out billing statements to patients
• Speak with insurance companies regarding coverage.

• Patient charting using the E-Clinical electronic medical records system.
• Testing patients for viral infections.
• Take patient vitals then record them in their files.
• Administer vaccines and/or medications prescribed by the Dr on staff.
• Tasked with daily lab work that includes blood draws, urinalysis, and filling out the appropriate forms for pickup.
• Scheduling patient appointments, calling insurance companies, verifying co-pays, and taking payments for office visits.
• Daily duties included keeping all office areas clean and organized while checking and ordering the necessary supplies needed for day-to-day operations, such as needles, machine parts, up-to-date testing kits, and other clinic tools.
• Perform EKG tests.
• Perform Aorta ultrasound testing.

Previously worked for this employer from June 2013-November 2014

• Tasked with daily sales and adjusting payroll hours when needed.
• Scheduling for various departments and making any adjustments to take care of employee conflicts.
• Recording and verifying inventory throughout the warehouse.
• Managing member accounts and working through any discrepancies by taking the appropriate steps to research and solve those issues.
• Counting, recording, and dispensing money deposits for the warehouse.
• This included preparing money and documents to be picked up by Brinx services.
• During the warehouse opening process, I was tasked with assisting in the marketing department while also preparing the front desk area for its placement and ordering the necessary supplies needed for opening.
• Office time, when not on the floor, included using Word Documents to type up monthly and yearly reviews for employees, using Excel to create and plan merchandise placement for the warehouse, and Powerpoint to create daily/weekly/quarterly earnings that I review with other team leaders and employees.
• Weekly meetings with team leaders in management to discuss warehouse income/loss, payroll, Workmans comp, safety, and any warehouse needs.
• Forklift certified through Costco and tasked with driving to drop product needed for my department or for other areas that request inventory.

• Check-in patient walk-in’s by taking and entering personal and insurance information
• Perform and record vitals including Blood pressure, pulse, temperature, height, and weight
• Assist with DOT physicals
• Give drug tests and send out specimens to the assigned laboratories
• Take blood samples for send out and perform urinalysis
• Take inventory on medical supplies while checking for expiration dates
• Also stock any low supplies
• Contact local hospitals and get patient ready if they needed to be transported by ambulance
• Send prescriptions by fax to the desired pharmacy according to patient needs.