Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Llano

St Augustine,FLORIDA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Carlos Torrellas MD
10.2021 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Role Player

OTA
05.2021 - 10.2021
  • Enhanced participant engagement by incorporating realistic scenarios and props in role-playing exercises.
  • Collaborated with trainers to develop immersive learning experiences, resulting in improved skill retention for participants.
  • Provided constructive feedback to fellow role players, elevating overall performance quality and authenticity.
  • Adapted improvisational skills to create dynamic and responsive characters, ensuring challenging training environments for participants.

Education

GED -

Cornerstone Christian Correspondence School
Townsend, GA
12.2001

Skills

  • Data Entry
  • File Management
  • Scheduling
  • Travel Coordination
  • Administrative Support
  • Clerical Support
  • Organization Skills
  • Information Protection
  • Schedule Management

Certification

Notary Public

Timeline

Receptionist

Carlos Torrellas MD
10.2021 - Current

Role Player

OTA
05.2021 - 10.2021

GED -

Cornerstone Christian Correspondence School

Similar Profiles

CREATE PROFILE
Christina Llano