Christina Llorella
Marrero,LA
Summary
Professional with a strong commitment to delivering exceptional customer service and exceptional results. Adept at addressing needs, resolving issues and meeting goals efficiently. Reliable team player known for adaptability and strong and effective communication skills. Proven track record in fostering collaborative environments and contributing to organizational growth and success.
Overview
8
8
years of professional experience
Work History
Sustainability Representative
YANDR PRODUCTIONS, LLC. - NETFLIX TV
05.2024 - 09.2024
- Supported team members with information, logistical arrangements and resource allocation.
- Communicated effectively with all departments to streamline operations and meet goals.
- Maintained organized documentation for project tracking and reporting.
- Coordinated daily service schedules for production.
- Adapted quickly to dynamic production environments and changing priorities.
- Developed and maintained positive team and network relations and coordinated with both to handle requests and questions.
- Developed and implemented improvement plans in alignment with goals and specifications.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Gathered, organized and input information into digital database for network visibility.
Health & Safety Monitor
EYE ON THE BALL ENTERPRISES, LLC. - HULU TV
01.2023 - 02.2023
- Monitored safety protocols to ensure compliance with network standards.
- Conducted regular inspections of work areas for potential hazards.
- Reported unsafe conditions and recommended corrective actions promptly.
- Collaborated with team and crew members to promote a culture of safety awareness.
- Developed a system for daily PPE equipment distribution to minimize risk.
- Maintained accurate records of exposure incidents, facilitating regular reviews for continuous improvement efforts.
COVID Production Assistant
DANNI PRODUCTIONS, LLC. - SHOWTIME TV
07.2022 - 12.2022
- Assisted in coordinating background cast member testing schedules and logistics, ensuring smooth operations.
- Adapted to fast-paced changes during filming, demonstrating flexibility in dynamic situations.
- Collaborated with department heads and production supervisors to facilitate smooth operations, avoiding disruptions and delays.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Supported production office by moving items between equipment, shipment deliveries and delivering packages.
- Facilitated communication between different production departments, ensuring all team members were informed of updates.
COVID Production Assistant
LOVE BUGS FILM, LLC. - UNIVERSAL PICTURES
11.2021 - 04.2022
- Managed and organized all production PPE equipment inventory, tracking usage to prevent shortages.
- Collaborated daily with team on set to facilitate smooth operations, avoiding disruptions and delays.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Developed positive relationships with vendors and suppliers, optimizing collaboration and the speed and quality of materials received.
- Coordinated with department heads to ensure all materials were on set for scheduled shoots, enhancing efficiency.
- Assisted in scheduling and confirming testing appointments for crew members, daily.
- Oversaw supervisor's monthly calendar, applying changes where needed.
- Created and organized documentation and spreadsheets, including department transactions, receipts, final costs and returns for accounting and network visibility.
Health & Safety Office Assistant
NETFLIX PELICAN PRODUCTIONS, LLC. - NETFLIX TV
03.2021 - 07.2021
- Maintained office supply inventory and scheduled maintenance services, facilitating uninterrupted workflow for production team.
- Enhanced office efficiency by printing schedules, organizing files, and maintaining a clean workspace.
- Managed and organized all production PPE inventory, tracking usage to prevent shortages.
- Collaborated daily with team on set to facilitate smooth operations, avoiding disruptions and delays.
- Developed positive relationships with vendors and suppliers, optimizing collaboration and the speed and quality of materials received.
- Coordinated with team members to ensure all materials were on location for scheduled shoots, enhancing efficiency.
- Created and organized documentation and spreadsheets, including department transactions, receipts, final department costs and returns for accounting purposes and network visibility.
- Supported production office by running errands, distributing packages and packing equipment for transport.
Chiropractic Administrative Assistant
BRYANT WELLNESS INSTITUTE
04.2018 - 05.2019
- Developed strong rapport with patients through attentive listening skills and empathetic interactions during their visits.
- Contributed to the growth of the practice by actively participating in marketing initiatives and community outreach events.
- Facilitated clear communication between patients and chiropractors by acting as a liaison during phone calls or in-office visits when needed.
- Increased patient retention through timely follow-up on appointment reminders and inquiries.
- Monitored patient flow, escorted patients to appropriate room and obtained initial patient information.
- Managed inventory levels for clinic supplies, ensuring proper stock levels were maintained at all times for optimal clinic functioning.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Registered patients and completed associated paperwork for accurate records.
Front Desk Agent/Customer Service Representative
HOLIDAY INN EXPRESS
08.2016 - 04.2018
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Resolved guest inquiries and complaints, enhancing overall satisfaction and experience.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Provided information about local attractions and services, supporting guest engagement efforts.
- Trained new front desk staff on operational procedures and customer service excellence.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, answering questions and directing inquiries to appropriate personnel as needed.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
Education
No Degree - Business Management
University of New Orleans
New Orleans, LAHigh School Diploma -
Immaculata High School
Marrero, LA06-2007
Skills
- Data entry
- Records management
- Excellent communication
- Team player
- Customer service
- Multitasking abilities
- Goal-oriented mindset
- Fast learner
- Attention to detail
- Analytical thinking
- Time management
- MS Word, Excel and Outlook experience
- Types - 65wpm
Languages
Spanish
Native or Bilingual
Timeline
Sustainability Representative
YANDR PRODUCTIONS, LLC. - NETFLIX TV
05.2024 - 09.2024
Health & Safety Monitor
EYE ON THE BALL ENTERPRISES, LLC. - HULU TV
01.2023 - 02.2023
COVID Production Assistant
DANNI PRODUCTIONS, LLC. - SHOWTIME TV
07.2022 - 12.2022
COVID Production Assistant
LOVE BUGS FILM, LLC. - UNIVERSAL PICTURES
11.2021 - 04.2022
Health & Safety Office Assistant
NETFLIX PELICAN PRODUCTIONS, LLC. - NETFLIX TV
03.2021 - 07.2021
Chiropractic Administrative Assistant
BRYANT WELLNESS INSTITUTE
04.2018 - 05.2019
Front Desk Agent/Customer Service Representative
HOLIDAY INN EXPRESS
08.2016 - 04.2018
No Degree - Business Management
University of New Orleans
High School Diploma -
Immaculata High School