Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Christina Long

Christina Long

Mastic,NY

Summary

Proven strategic, administrative, operational, and tactical leadership in multi-agency, multi-jurisdictional and political efforts. Confident and committed effective servant leader as a public and private coalition relationship builder. Executive Director leading people and change in a culturally diverse, iconic, and highly political environment delivering high-quality results.

Overview

18
18
years of professional experience

Work History

Chief Executive Officer

International Securities Group
09.2020 - 08.2023
  • As Chief Executive Officer, provided development, management, direction, and evaluation of all security operations, budgets, contracts, programs and activities; oversaw the development and administration of policies and procedures for all assigned programs; and managed, directed, and accountable for all security emergency response teams.
  • Increased company revenue by implementing innovative business strategies and expanding product offerings.
  • Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
  • Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
  • Established key strategic partnerships with industry leaders to enhance business development opportunities.
  • Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
  • Enhanced sales performance through strategic planning initiatives, targeted training programs, and effective incentive structures for sales teams.
  • Secured external funding sources for major projects through grantsmanship skills combined with persuasive investor pitches.
  • Implemented comprehensive risk management strategies to mitigate potential threats and safeguard the company''s assets and interests.
  • Established foundational processes for business operations.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.

Director of Security

Security Protection Services
09.2019 - 09.2020
  • Enhanced overall security by implementing comprehensive risk assessments and security audits.
  • Developed effective emergency response plans for various scenarios, improving organizational preparedness.
  • Collaborated with law enforcement agencies to maintain a secure environment and strengthen community relations.
  • Managed a team of security professionals, providing guidance and ensuring adherence to industry standards.
  • Coordinated with facilities management to ensure physical infrastructure improvements aligned with security requirements.
  • Implemented cutting-edge surveillance technology to enhance monitoring capabilities and deter potential threats.
  • Worked closely with HR to develop background check procedures, minimizing the risk of hiring employees with questionable backgrounds.
  • Oversaw budget allocation for security equipment and services, optimizing resource utilization while maintaining high levels of protection.
  • Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions.
  • Established strong communication channels between departments on matters related to safety and security concerns, fostering collaboration among stakeholders.
  • Reviewed existing policies and procedures to identify areas for improvement, streamlining processes without sacrificing effectiveness or compliance standards.
  • Aligned corporate objectives with operational goals in the realm of security operations, creating cohesive strategies that promote success across all functions.
  • Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
  • Stayed abreast of emerging trends in the field through professional development activities such as attending conferences or participating in industry forums.
  • Evaluated vendor proposals for security products or services, making informed decisions that balanced quality with costefficiency.
  • Fostered a positive work environment by addressing employee concerns and providing ongoing support, resulting in high levels of job satisfaction and retention among security team members.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Responded swiftly to security incidents and effectively resolved security issues.

Cadre IM-CORE Supervisor / FTE Cadre Coordinator

FEMA HQ
04.2015 - 09.2019
  • Responsible for full leadership and management accountability of services and achievements in a NIMS/ICS compliant organization and for aligning all Operational Field activities, employees, resources, and external stakeholders to effectively manage the anticipated and realized emergency and preventive needs for the States, businesses, and Residents in the affected area.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.

Operation Section Chief

Federal Emergency Management Agency
10.2006 - 06.2014
  • Managed operational support and provided analytical recommendations to support staff
  • Coordinated with the Federal and State departments and other responding agencies
  • Established plans; provided recommendations and tactical support to meet mission objectives of the Federal Coordinating Officer and State Coordinating Officer.

IMAT Operations Section Chief

Federal Emergency Management Agency
06.2014 - 04.2015
  • Extensive first responder, supervisory, management level, and labor relations experience including: emergency response and management; training, exercise, planning development and implementation; interagency coordination.

Owner/Director

South Carolina Academy of Search and Rescue
01.2006 - 02.2014
  • Founder and owner of the South Carolina Academy of Search and Rescue
  • Established the Academy in 2006, gained state recognition through networking with an accredited technical college, and then eventually sold the entire business off to the Technical School.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Regional Health and Safety Director

New York State Parks And Recreation
08.2023 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Manage safety operation and coordinate with regional safety

Education

Executive Leadership Development Certificate -

Emergency Management Institute
Emmitsburg, Maryland

National Incident Management Academy -

Center for Domestic Preparedness
Anniston, Alabama

Skills

  • Business Planning
  • Business Development
  • Contract Management
  • Staff Development
  • Staff Management
  • Budget Control
  • Logistics Management
  • Business Administration
  • Project Coordination
  • Operations Management
  • Project Management
  • Issues Resolution
  • Charismatic Leader
  • Program Management
  • Government Relations
  • People Management
  • Media Relations
  • Corporate Communications
  • Company Guidelines
  • Financial Reporting
  • Hiring and Retention
  • Donor Management
  • Team Management
  • Human Resources Management
  • Crisis Management
  • Facilities Management
  • Organizational Development
  • Legal and Regulatory Compliance
  • Rules and Regulations
  • Strategies and Goals
  • Verbal and Written Communication
  • Content Development
  • Strategic Planning
  • Talent Acquisition
  • Public Relations
  • Performance Management
  • Partnerships and Alliances
  • Stakeholder Engagement
  • Change Management
  • Leadership Development
  • Data Analysis
  • Training and Development
  • Cross-functional Team Leadership
  • Policy Development
  • Resource Allocation
  • Risk Management
  • Corporate Social Responsibility
  • Conflict Resolution
  • Employee Development
  • OSHA Standards and Codes
  • Health and Safety Practices
  • Accident Investigations
  • Records Maintenance
  • Government Regulations
  • Emergency Situations
  • Loss Prevention Strategies
  • Emergency Action Planning
  • Video Surveillance Systems
  • Effective Prioritization
  • Operational Leadership
  • Government Missions
  • Business Operations
  • Mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Regional Health and Safety Director

New York State Parks And Recreation
08.2023 - Current

Chief Executive Officer

International Securities Group
09.2020 - 08.2023

Director of Security

Security Protection Services
09.2019 - 09.2020

Cadre IM-CORE Supervisor / FTE Cadre Coordinator

FEMA HQ
04.2015 - 09.2019

IMAT Operations Section Chief

Federal Emergency Management Agency
06.2014 - 04.2015

Operation Section Chief

Federal Emergency Management Agency
10.2006 - 06.2014

Owner/Director

South Carolina Academy of Search and Rescue
01.2006 - 02.2014

Executive Leadership Development Certificate -

Emergency Management Institute

National Incident Management Academy -

Center for Domestic Preparedness
Christina Long