Summary
Overview
Work History
Education
Skills
Timeline
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Christina Longo

Christina Longo

Sutton,MA

Summary

Proven professional with a track record of enhancing operational efficiency at Superior Waste & Recycling, adept in billing and invoicing alongside strong problem-solving abilities. Excelled in roles requiring exceptional organization and communication skills, significantly improving client satisfaction and team productivity.

Overview

1
1
year of professional experience

Work History

Receptionist, Accounts Receivable

Superior Waste & Recycling
05.2024 - Current
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with onboarding new clients and securing paperwork completion.

Hostess

Abe & Louie's
09.2023 - 04.2024
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Promoted business loyalty by fostering positive customer relationships.
  • Input orders accurately into POS terminal
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Summer Intern

Shepherd & Goldstein
05.2023 - 08.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Operated office equipment to scan and copy documents.
  • Cleaned up files regularly by removing outdated information for archival or disposal.

Education

Bachelor of Science - Mechanical Engineering

Florida Atlantic University
Boca Raton, FL
05.2026

High School Diploma -

Sutton High School
Sutton, MA
05.2022

Skills

  • Strong Organization
  • Billing and Invoicing
  • Telephone Reception
  • Technology Implementation
  • Problem Solving
  • Time Management
  • Verbal and Written Communication

Timeline

Receptionist, Accounts Receivable

Superior Waste & Recycling
05.2024 - Current

Hostess

Abe & Louie's
09.2023 - 04.2024

Summer Intern

Shepherd & Goldstein
05.2023 - 08.2023

Bachelor of Science - Mechanical Engineering

Florida Atlantic University

High School Diploma -

Sutton High School

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Christina Longo