Highly versatile Supervisor with diverse experience in operations, safety, retention, and simulation. Possesses superior organizational, analytical, and team management skills, with the ability to thrive in dynamic, challenging, and fast-paced environments. Seeking to leverage extensive operations knowledge, leadership skills, and unsurpassed work ethic to improve and contribute positively to a team environment.
Key Responsibilities:
- Manage a team of employees, including assigning tasks, providing training, and ensuring that all team members adhere to safety and security protocols.
- Oversee the processing, sorting, and distribution of air cargo, ensuring timely and accurate handling of shipments.
- Coordinate with airline partners, ground handling companies, customs authorities, and other stakeholders to facilitate smooth operations.
- Enforce safety and security regulations, including proper handling of hazardous materials and adherence to security procedures.
- Maintain inventory records, track shipments, and coordinate with logistics providers to optimize cargo movement.
- Handle customer inquiries, resolve issues or complaints, and maintain positive relationships with clients and partners.
- Monitor operational performance, identify areas for improvement, and implement strategies to increase efficiency and productivity.