Caring Outreach Manager at Orr's Farm Market with a history of community engagement and event organization. Successfully developed educational programs and managed customer service initiatives, enhancing guest experiences. Skilled in multitasking and staff management, with certifications in CPR/First Aid, ensuring safety and reliability in all operations
Developed and maintained an online store that was separate from the main market for the CSA customers.
Coordinated special events for CSA customers.
Managed the packing and delivery for CSA (subscription produce boxes).
Customer Service Team Lead - in charge of handling any customer service-related issues and ensuring quality customer service for each guest.
Developed Spring and Fall educational field trip programs from scratch.
Responsible for coordinating and booking all birthday parties and field trips using the program Indexic.
Ran field trips and taught children throughout the six educational stations.
Managed the Orr's booth at the Hedgesville Farmers Market for 2 seasons.
Responsible for outdoor displays and photo-ops.
Jesus: He is Risen and the Live Nativity programs: wrote the scripts, assembled the cast and crew, created and set up each scene, acquired costumes, led the rehearsals, and coordinated each event. Served as a long-term Assistant Manager.
Duties: opening/ closing the market alone, overseeing that each department ran smoothly, assisting with registers if any issues arose, and creating schedules using the Humanity Program.
Greeted guests as they arrived at Flip Over Gymnastics and made sure everyone felt welcomed.
Entered payments for purchases, classes, and open gym entry.
Enrolled students in their classes.
Answering and making phone calls.
Keeping the office clean and neat.
Tagging and putting merchandise out for sale.
Booking birthday parties and setting up the party rooms.
Entered the data for purchases and classes.
Ran the end of the end-of-the-day and end-of-the-month reports.
Took the money deposits to the bank.
Assisted coaches with the end-of-the-year show.
Co-developed a fall Field Trip program for Ridgefield Farm.
Ran field trips through 4 educational rotations.
Managed the on-site market.
Answering and making phone calls.
Duties: sorting produce, making displays, cleaning, taking payments through the Square register program, and ensuring customers had a great guest experience.